Security Service Federal Credit Union

4.8
525 reviews
SSFCU SE Military Branch

About

Credit UnionMortgage Lender
We’re here for you—our members. That’s why since 1956, we’ve created financial solutions for today’s needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage—even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?

Location

Security Service Federal Credit Union
1439 SE Military Dr, San Antonio, TX
78214, United States

Hours

Reviews

4.8
525 reviews
5 stars
482
4 stars
13
3 stars
1
2 stars
2
1 star
27
  • VA
    Victoria Atlee
    Nov 1, 2025
    1.0
    As a preexisting member of SSFCU, I wanted to further my relationship with them by opening a business account. I spoke with a woman named Pearl. I brought all necessary documentation with me, including my certificate of formation, as well as certified amendment documentation for any changes made to the LLC. Pearl informed me, that she could not help me until I had a new certificate of formation that included all changes, and turned me away. The Texas Secretary of State does NOT issue new certificates of formation; they only supply amendment documentation to provide records of changes made to the original formation (the same documents I had with me at the time of our meeting). Here’s the issue; the person you have working with clients to open business accounts does not even know what documents are required as well as what is provided by the state; hence asking me for documents that are unobtainable and not legally required. Either that, or she did not want to help me. Regardless, I advise educating employees on Texas Laws and Regulations regarding business formation and documentation requirements before allowing them to advise and service the public. I’m sure many people amend their business entity structure and bylaws; and requiring each of these individuals to obtain a document that doesn’t exist, sounds like the potential for unnecessarily lost customers.
  • VS
    Valerie Sanchez
    Oct 15, 2025
    5.0
    The coin machine is so much fun. 🚻 Restroom are clean.
  • TL
    Tina Lozano
    Oct 13, 2025
    5.0
    I want to thank Ana Fernandez for helping me with my transactions., since I have a brain injury I like to do my transactions one at a time. She was very patient with me excellent customer service. Thank you Ana!
  • YJ
    Ynez L Oliva jr
    Jul 28, 2025
    5.0
    All the staff are very knowledgeable staff are very helpful always have a smile very polite and courteous
  • RM
    Rosalinda Mainez
    Jul 21, 2022
    5.0
    Miss Reyann was super helpful and kind.. You need more people like Miss Reyann very helpful.... She made me feel like family ... Thank you for your help

Frequently Asked Questions About Security Service Federal Credit Union

What financial services does Security Service Federal Credit Union offer?

They offer checking and savings products, loans and credit products including home loans, business products, insurance, and investments.

What special features do the checking accounts at Security Service Federal Credit Union have?

Checking accounts include 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage for cracked screens, water damage, and theft.