Business Details
About
Credit UnionATM
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.0
99 reviews
5 stars
43
4 stars
4
3 stars
3
2 stars
6
1 star
43
- ALAntoine LatneyJul 30, 20251.0Only one ATM works here. Y’all need to do better cause that’s ridiculous.
- BZBernard ZertucheMay 31, 20251.0I was hesitant to write a review about RBFCU at this location on FM78 , but I felt people needed to know my experience. I wanted to talk to the branch manager because we were victims of a scam where we lost a lot of money . The front desk lady was very rude to me and stated that I needed to call Fraud department. I asked her that I wanted to talk to the branch manager to guide or console us in some way or help us talk to the Fraud department, but he never came out of his office to see us. She only gave a card for a number to call . I felt like we were alone and with no one at the bank to help guide us . The lady at the front desk didn’t even say , I hope things work out, or im sorry for what you have experienced, nothing but attitude. I called the Fraud number and talked to a lady named Cynthia or Cindy . She helped calm me down and was instrumental in guiding me through the process . I just felt that the branch manager has a moral obligation to his customer to be customer service , not just when they have our money in their institution, but when things go bad or we need their attention or guidance or counsel . I will never do business at this location on FM78 again. The poorest example of customer service , compassion for customers loss of funds , guidance in calling other resources for assistance .
- JWJ WillinghamMay 5, 20235.0Friendly, quick service.
- DDD-WigsMay 3, 20211.0Worst drive thru Of all time. I dread every time I have to go here. Why does it take so long?
- UPUnzio PizzaJun 1, 20175.0One of best credit unions
Frequently Asked Questions About RBFCU - Woodlake
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular branch hours for RBFCU - Woodlake?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
When is the drive-through service available at RBFCU - Woodlake?
Drive-through hours are Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 16:00, and closed on Sundays.
How can I open an account with RBFCU?
You can open an account by completing your application online if you are 18 or older at rbfcu.org/membership.
Where can I find the nearest RBFCU branch or ATM?
RBFCU branches and ATMs are located in Austin, Corpus Christi, Dallas, and San Antonio. You can find the closest location at rbfcu.org/locations.
What transactions require me to present my photo ID at RBFCU?
Photo ID is required for cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges, check cashing, cash back on deposits, cashier’s checks or money orders, and receiving account information.
Is RBFCU - Woodlake accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances and parking available for members with disabilities.
What types of loans does RBFCU - Woodlake offer?
They offer auto loans, personal loans, student loans, home loans including FHA & VA loans, new construction loans, land loans, home improvement loans, and business loans.
Are there any insurance services available at RBFCU - Woodlake?
Yes, they provide homeowners, auto, personal, commercial, and health care insurance plans.
What nearby fast food restaurants can I visit after banking at RBFCU - Woodlake?
Nearby fast food options include Whataburger and Jack in the Box, perfect for a quick meal after your banking visit.
Which nearby convenience and gas stations could I stop at near RBFCU - Woodlake?
You can visit Shell, Corner Store, or Circle K ATM nearby for fuel, snacks, or convenient ATM access.
Are there any residential communities near RBFCU - Woodlake for potential homebuyers?
Yes, The Montage apartments and Lofts at Ventura landmark are nearby, which might interest those seeking housing options after discussing home loans with RBFCU.