Business Details
About
Credit UnionATM
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
63 reviews
5 stars
31
4 stars
2
3 stars
3
2 stars
6
1 star
21
- ASARSHED AL SAADYSep 9, 20251.0I had a very disappointing experience with customer service. I came in around 10 a.m. and had to wait a long time in line. The associate didn’t greet me and said they couldn’t help because they were going to lunch and they were short-staffed — even though I saw at least seven employees on the floor. I told him that I’m unhappy being turned away but he insisted that he wanted me to come back at a different time.
- MLMichael LibertySep 9, 20251.0Fee are on the way too much. This bank took over hundred dollars from me in fees would not recommend it terrible bank.
- JJJuanSep 6, 20251.0This location has consistently provided poor service. The tellers are unprofessional, and the ATM frequently fails to accept cash deposits. This has become increasingly frustrating, as I prefer not to go inside due to the negative experiences I have had with the staff. At this point, I am seriously considering closing all of my accounts and moving to another credit union in the area.
- MTMark TuckerAug 7, 20251.0As a self employed contractor, and receiving 5 checks that cleared with in 24 hours after deposit, for services rendered this year, the fraud department questions me about what kind of work I did for the company, like I gave them a fake check. Then I asked why it was put on a 7 day hold, they said that there was a lack of history and it was probably defferent account numbers, which it wasent, and they couldn't tell me why no one at the bank called Bank of America to clarify that the check was valid. This is the same fraud department that missed withdrawals from my account from the UK for two days. My interest rate was raised 7% on two credit cards with out prior notification, but decided to send a letter three months later telling me my interest rates may be increased. Pathetic
- MLMichael LissAug 3, 20251.0ATM at this place between 4:43pm-4:49pm didn’t register me depositing 800$ ! System froze and didn’t print a receipt plus wasn’t in my bank account, so now I have to go in tomorrow to fix this ! Have me on camera depositing cash plus yall will have an extra 800$ in cash in that ATM ! Won’t take this down until I get it back !
Frequently Asked Questions About RBFCU - Gold Canyon
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular business hours for RBFCU - Gold Canyon branch?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
When is the drive-through service available at RBFCU - Gold Canyon?
Drive-through service is available Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 16:00. It is closed on Sundays.
Is RBFCU - Gold Canyon branch open on holidays?
The branch is closed on certain holidays such as September 1st, October 13th, November 11th and 27th, and December 25th, 2025.
How can I open an account with RBFCU?
You can complete your application online if you are 18 or older by visiting rbfcu.org/membership.
What types of accounts and loans does RBFCU - Gold Canyon offer?
They offer checking and savings accounts, money market accounts, IRAs, credit cards, auto, personal, student, home, home equity, FHA & VA, new construction, land, home improvement loans, as well as business accounts and loans.
What banking services and insurance options are provided at RBFCU - Gold Canyon?
RBFCU offers retirement, wealth management, trust services, investments, and various insurance plans including homeowners, auto, personal, commercial, and health care insurance.
What identification is required for transactions at RBFCU?
A photo ID is required for cash or check deposits and withdrawals, loan or credit card payments, cash advances, currency exchanges, check cashing, cashier's checks or money orders, and receiving account information.
How can I find other RBFCU branches or ATMs near me?
You can find RBFCU branches and ATMs in Austin, Corpus Christi, Dallas, and San Antonio by visiting rbfcu.org/locations.
What nearby dining options are available around RBFCU - Gold Canyon for meals before or after banking?
Nearby dining includes The Magnolia Pancake Haus for breakfast and brunch, El Chaparral Mexican Restaurant for Mexican cuisine, Tilted Kilt San Antonio pub, and Boozy Scoop Ice Cream for desserts.
Are there nearby travel or lodging options for customers visiting RBFCU - Gold Canyon?
Yes, Hampton Inn San Antonio Stone Oak and Hampton by Hilton hotels are nearby, providing convenient lodging options for visitors.
What nearby services and financial advisors can customers find around RBFCU - Gold Canyon?
Nearby financial services include Wells Fargo Advisors, Morgan Stanley Wealth Management, Firstmark Credit Union, and several insurance agencies like Farmers Insurance and Texas Farm Bureau Insurance.