RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Came in today to obtain a medallion signature, with POA for my dad who’s in hospice. They did not understand their own process turned me away and already scanned copies of my documents into their system. This is not my primary bank(thank goodness), it’s just has like $25 or less for years and I will be closing it after today. I wasn’t sure why they took or scanned copies if they were not going to help, asked me for my job and duty title, also started trying to find out what other financial institutions my father or I have….very confusing and unprofessional. I wish I would have never walked into to RBFCU today especially during these hard times.
AF
Angela Frieda
Aug 19, 2025
5.0
10/10 on the customer service today by Daniel, Thank you 😊
KC
K C
Oct 4, 2024
1.0
Service in the drive thru is slow, only having one person work during peak hours isn’t efficient. I waited over 20 mins and only 2 cars. Insane.
CC
Chuck Corbitt
May 12, 2022
1.0
RBFCU refuses to allow members to download their monthly statements if they elect to receive paper copies. This is a rip off to their members. They used to offer free coin counting machines, now they skim 5% off the top of any coins brought in. Way to nickel and dime your customers!
Frequently Asked Questions About RBFCU - Encino Commons
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular lobby hours for RBFCU - Encino Commons?
The lobby is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
When is the drive-through at RBFCU - Encino Commons available?
The drive-through is open Monday through Friday from 8:30 AM to 6:00 PM and closed on weekends.
How can I open an account with RBFCU?
You can complete your application online if you are 18 or older by visiting rbfcu.org/membership.
Where can I find the nearest RBFCU branches or ATMs?
RBFCU has branches in Austin, Corpus Christi, Dallas, and San Antonio. Visit rbfcu.org/locations to find the closest branch or ATM.
Which transactions require a photo ID at RBFCU - Encino Commons?
A photo ID is required for cash or check deposits, withdrawals, loan payments, Mastercard cash advances, currency exchanges, check cashing, cash back requests, cashier’s checks or money orders, and account information requests.
Is RBFCU - Encino Commons accessible for individuals with disabilities?
Yes, the branch has wheelchair accessible entrances and parking to accommodate individuals with disabilities.
What banking products does RBFCU - Encino Commons offer?
They offer checking and savings accounts, IRAs, credit cards, auto loans, personal loans, student loans, home loans, home equity, business accounts, and more.
What nearby dining options can I visit before or after banking at RBFCU - Encino Commons?
Nearby restaurants include Asian Bite, Tropical Smoothie Cafe, Potbelly Sandwich Shop, Cielito Lindo Restaurant, Golden Chick, Plantology, Freshii, Tacos On The Street US, MOD Pizza, Panera Bread, and Chipotle Mexican Grill.
Are there wellness or beauty services near RBFCU - Encino Commons?
Yes, options nearby include Tune Up The Manly Salon, Elite Lashes Academy, Elite Lashes & Head Spa - Stone Oak, ATI Physical Therapy, Massage Heights TPC Parkway, and Tattoo Nation.
What places near RBFCU - Encino Commons could I visit for shopping or storage needs?
Nearby options include Factory Mattress for furniture, Justice for clothing, Extra Space Storage and Lockaway Storage for self-storage.