RBFCU - Encino Commons

3.1
23 reviews

About

Credit UnionATM
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

RBFCU - Encino Commons
21910 U.S. Highway 281 North, San Antonio, TX
78258, United States

Hours

Reviews

3.1
23 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
1
1 star
10
  • DG
    Danny Gomez
    Nov 18, 2025
    1.0
    Never works
  • KP
    Kat Perez
    Aug 28, 2025
    1.0
    Came in today to obtain a medallion signature, with POA for my dad who’s in hospice. They did not understand their own process turned me away and already scanned copies of my documents into their system. This is not my primary bank(thank goodness), it’s just has like $25 or less for years and I will be closing it after today. I wasn’t sure why they took or scanned copies if they were not going to help, asked me for my job and duty title, also started trying to find out what other financial institutions my father or I have….very confusing and unprofessional. I wish I would have never walked into to RBFCU today especially during these hard times.
  • AF
    Angela Frieda
    Aug 19, 2025
    5.0
    10/10 on the customer service today by Daniel, Thank you 😊
  • KC
    K C
    Oct 4, 2024
    1.0
    Service in the drive thru is slow, only having one person work during peak hours isn’t efficient. I waited over 20 mins and only 2 cars. Insane.
  • CC
    Chuck Corbitt
    May 12, 2022
    1.0
    RBFCU refuses to allow members to download their monthly statements if they elect to receive paper copies. This is a rip off to their members. They used to offer free coin counting machines, now they skim 5% off the top of any coins brought in. Way to nickel and dime your customers!

Frequently Asked Questions About RBFCU - Encino Commons

How do I open my account with RBFCU?

You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.

Where can I find the closest RBFCU branch or ATM near me?

We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.