Business Details
About
Credit UnionATM
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
91 reviews
5 stars
52
4 stars
6
3 stars
4
2 stars
5
1 star
24
- CCCyndi CavazosNov 14, 20255.0Excellent customer service by James in the drive-thru. He went above and beyond to assist me with my deposit. Kuddos to James for his assistance.
- DSDaniella smithNov 13, 20251.0It’s unbelievable that a bank like RBFCU would have you wait on hold for about four minutes while they type an email to check if someone is available to talk! An email... really? They can’t just pick up the phone? The woman answering the phone to connect calls was rude, and the person I asked for never even returned my call. Why would I consider taking out a loan with a bank that clearly doesn’t care about its customers?
- JDJason D.K.Nov 3, 20252.0RBFCU has changed overall and not for the better. This used to be such a great CU, but the past couple of years customer service has taken a nosedive. Good luck getting anyone on the phone. The chat and email reps are clueless. It's time to take my longstanding business with them elsewhere. Corporate greed has taken over a once member-first organization.
- SBSusan BlumhorstAug 5, 20251.0Extremely prejudice toward elderly. Accusing people of exploitation without proof and causing the elderly an amazing amount of harm by closing their accounts therefore losing their social security and medicare. If you are over 65... do NOT bank here. Any chance they get they accuse anyone that helps you of fraud and exploitation and just close your account without proof or care what that means for you. They also do not have a solution for shut-in's. There are too many better options that are way more helpful for senior and elderly. It is clear... they see you as too risky and just want you to leave. Woodforest and Frost bank are much better options
- WWW.CJun 12, 20255.0Great service
Frequently Asked Questions About RBFCU - Broadway
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular business hours for RBFCU - Broadway?
RBFCU - Broadway is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. The branch is closed on Sundays.
When is the drive-through service available at RBFCU - Broadway?
The drive-through service operates Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
How can I open an account with RBFCU?
You can open an account online if you are 18 or older by visiting rbfcu.org/membership to complete your application.
Where can I find RBFCU branch locations or ATMs near me?
RBFCU has branches and ATMs in Austin, Corpus Christi, Dallas, and San Antonio. For the closest location, visit rbfcu.org/locations.
What transactions require me to present a photo ID at RBFCU?
You need to present a photo ID for cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges (though RBFCU does not exchange foreign currency), check cashing, requesting cash back, cashier’s checks or money orders, and when receiving account information.
Does RBFCU - Broadway offer wheelchair accessible facilities?
Yes, the RBFCU - Broadway branch has wheelchair accessible entrances and parking.
Is there a drive-through available at RBFCU - Broadway?
Yes, RBFCU - Broadway offers drive-through services for convenient banking.
Which nearby hotels can I stay at when visiting RBFCU - Broadway?
Nearby hotels include Homewood Suites by Hilton San Antonio Airport, Country Inn & Suites San Antonio- Airport, Courtyard by Marriott San Antonio Airport, Country Inn & Suites by Carlson, San Antonio Airport, TX, Courtyard By Marriott, and Hilton Garden Inn San Antonio Airport South. These are convenient options for visitors needing accommodation close to RBFCU - Broadway.
What nearby services can assist with real estate needs near RBFCU - Broadway?
Nearby real estate and property management services include Riklin Estate Services, Byrd Real Estate - San Antonio, Ally Realty & Management, and Good Life Realty Group, which can help with buying, selling, or managing properties in the area.
Are there nearby healthcare facilities close to RBFCU - Broadway?
Yes, nearby healthcare facilities include Concentra Urgent Care, Aa Senior Care Services LLC, Meridian HCS LLC, Earth Mutther Healing, and Life Care Hospice, providing various medical and wellness services.