Business Details
About
Credit UnionATM
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
RBFCU - Bandera Pointe
11432 West Loop 1604 North, San Antonio, TX
78254, United States
Hours
Reviews
3.4
63 reviews
5 stars
35
4 stars
3
3 stars
1
2 stars
3
1 star
21
- BWBarrett WithersNov 12, 20252.0Slowest RBFCU branch in the state. Front desk is always understaffed. Each customer transaction takes approximately fifteen minutes at the minimum. Never seen any banking branch this slow. Not sure if it's procedural or lack of training. If you are in a rush, do not come to this branch.
- HAHeather AelvoetSep 24, 20255.0Bryan really helped. Such a sweet soul.
- CCCharles Bronson (CNorris)Sep 4, 20231.0My wife's bank is RBFCU and it's always some problem or another. We had to drive to 3 just to find a working ATM to make a deposit after hours. "Temporarily out of service" implies that it's not permanent but it seems they always have some problem. Today I went to make a deposit for my wife who was at work 1st at the UTSA BLVD and I10 location by Costco and of course "Out of order" I go to Bandera/1604 and I deposit $500 and it gives back $150 and says it had a "Temperary Malfunction" or some such and asks how much was deposited so it can print a correction receipt. I start to type $500 and it just spits out saying .50 cents. So I got $150 total back and used the second ATM to deposit $120. Now we have to find time during business hours which already suck and sort this mess out out. I keep telling my wife to find another bank but stubbornness prevails I guess. My advice, use Chase. Had them since I was a Washington Mutual customer and sure they have their issues I'm sure. But I have never had one in nearly 20yrs.
- BBBrandonApr 3, 20201.0I am so upset beyond words right now, and thanks to Rbfcu’s horrible staff and customer service reps I will be canceling all my loans and accounts with them. Unbelievable how something as simple as a debit card can become such a problem for them
Frequently Asked Questions About RBFCU - Bandera Pointe
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular business hours for RBFCU - Bandera Pointe branch?
The RBFCU - Bandera Pointe branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
When is the drive-through service at RBFCU - Bandera Pointe available?
The drive-through is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 16:00 PM, and closed on Sundays.
Is RBFCU - Bandera Pointe open on holidays?
RBFCU - Bandera Pointe is closed on specified holidays such as September 1, October 13, November 11, November 27, and December 25, 2025.
How can I open an account with RBFCU?
You can open an account online if you are 18 or older by completing the application at rbfcu.org/membership.
What identification is required for transactions at RBFCU - Bandera Pointe?
You must present a photo ID for transactions such as deposits, withdrawals, loan or credit card payments, cash advances, check cashing, cashier's checks, money orders, and account information.
Does RBFCU - Bandera Pointe have wheelchair accessible entrances and parking?
Yes, the branch offers wheelchair-accessible entrances and parking for members with disabilities.
What banking products and services are available at RBFCU - Bandera Pointe?
RBFCU offers checking and savings accounts, money market accounts, IRAs, various loans, credit cards, and insurance services including homeowners, auto, personal, commercial, and health care insurance plans.
Are there any nearby retail stores where I can shop after visiting RBFCU - Bandera Pointe?
Yes, nearby you can visit stores like JOANN Fabric and Crafts, T.J.Maxx, Old Navy, and Five Below for a variety of retail and craft shopping experiences.
What dining options are available near RBFCU - Bandera Pointe?
Nearby dining options include Mia's Mexican Grill for Tex-Mex cuisine and Chuck E. Cheese for family-friendly pizza and arcade entertainment.
Are there beauty and spa services near RBFCU - Bandera Pointe?
Yes, there are several beauty and spa options nearby including Phoenix Renewal Oasis, Ulta Beauty, Zen Skin Spa, and Amazing Lash Studio.