***Lobby is currently closed for renovations. This is currently a Drive-up ITM only. ***
At Credit Human, it’s our purpose to improve the lives of our members. We understand that people want—and deserve—sensible conversations about their financial health, as well as simple tools to help them plan, save and borrow responsibly. So, we help our members make smart financial decisions that allow them to feel secure today while planning for tomorrow.
This location closed over 6 months ago for a remodel. They said it would reopen by July. All they have done is installed ITM’s and that’s it. Come on, you could at least open a drive thru with a live person!!!
RU
Rainshadow Uniquities
Sep 18, 2023
1.0
Seriously inept institution. Slow as molasses in January in Maine, customer service should be renamed customer disservice. They’re not even local, located overseas in some other country and have zero knowledge base, just reading scripts and going in circles while accomplishing nothing to help customers, just wasting their time. I’ll be refinancing ASAP, had I known this was what I was getting into when buying a vehicle, I’d have NEVER taken them on!
EG
Eva Gold
Mar 3, 2023
5.0
I have always enjoyed their customer service
AB
Alisha Blair
Sep 3, 2020
1.0
Wait times in the drive thru are horrible. The drive thru supposedly opens at 8:00, but at 8:47 they aren’t. They should update their hours online and at the location.
RG
rodolfo gauna
Dec 17, 2019
1.0
absolutely terrible customer service. they apparently just read from a knowledge base and say whatever is on the screen, offering no additional help or being empathetic to an unfortunate situation. The human aspect of their name is non-existent, perhaps they should re-brand, again...