Truist

2.7
19 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2001 LAKEVIEW PKWY, ROWLETT, TX
75088, United States

Hours

Reviews

2.7
19 reviews
5 stars
6
4 stars
2
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0
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2
1 star
9
  • JR
    jeevan rego
    Dec 31, 2025
    5.0
    Really got good assistance from Ms Jessica Williams , very patiently helped to resolve my account and even speak to the support desk if I had to do personally would not have been able to. Thank you
  • OA
    Oshman Abusaad
    May 12, 2025
    1.0
    The worst service I experienced in my life
  • BE
    Brock Ellison
    May 26, 2023
    1.0
    Closing out my business and personal. Got charged over 300 in fees… Constant miscellaneous fees for not having a big enough account. Don’t use unless you keep $10k+ in your accounts.
  • TH
    Trippy Hippie
    Apr 23, 2020
    1.0
    The worst, I mean the worst bank for small businesses. They don't know there blank from there blank. There corporate can't even communicate with their own Banks about how much money is in somebody's account. Don't get me started on the fraud department and how disrespectful and rude they are. I would recommend to go with any other bank except for BB&T.
  • MM
    Mazen Mashfej
    Nov 22, 2019
    1.0
    Unbelievably careless with people time!! It is not only the fact there is only one teller all day! ( it doesn’t matter if it is Monday or Friday!!!) But for some reason the employees in this branch are so comfortable and much more important than customers that they don’t give a damn about customer ‘s time!! It is not one time it is every time!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.