Truist

2.6
18 reviews
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Business Details

2001 LAKEVIEW PKWY, ROWLETT, TX
75088, United States
(214) 607-4005
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2001 LAKEVIEW PKWY, ROWLETT, TX
75088, United States

Hours

Reviews

2.6
18 reviews
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9
  • OA
    Oshman Abusaad
    May 12, 2025
    1.0
    The worst service I experienced in my life
  • CG
    Charlene Gray
    Oct 25, 2021
    5.0
    Claudia Gallegos assisted me today and did an excellent job in helping me. We set up my online banking and she was very patient, positive and adept in her assistance! She did a wonderful job and I am all set up and very pleased! Claudia is the branch manager at the Rowelet office.
  • LC
    Lana Clark
    Sep 2, 2020
    1.0
    I just called the Rowlett branch with the simple question, "Do you sell postage stamps?" hoping I could buy some at the drive up window. They hung up without even answering!
  • RS
    Robert Shannon
    Apr 23, 2020
    1.0
    Worst bank for small business! They don't care about you. They will drop you for no reason and try to keep your money!!!!
  • NL
    NOEL LINDSEY
    Feb 22, 2018
    2.0
    If you're making a mortgage payment they do ok. If you're cashing a check they do ok. If you're doing anything more complicated than that, pray you don't get Martha. When you can't give someone money because they can't follow a very basic train of thought it's time to move on. I did, and I've been on hold with their customer care line for over 25 minutes now. It's mid day on a Thursday. This is exactly why I pulled all of my accounts and went to capitol one. They're great by the way if you're fed up also.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.