Business Details
About
Credit UnionATM
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.0
53 reviews
5 stars
25
4 stars0
3 stars
3
2 stars
1
1 star
24
- GSGrace SaberbeinNov 1, 20251.0Today 11/01/25, I had a disappointing experience with customer service while trying to open a checking account. I visited on a Saturday at 2PM, only to be told that there were already two walk-ins and they couldn’t help me with opening an account, despite the fact that they closed at 4PM. I decided not to open an account at the end. I’ll look for better customer service.
- JTjoseph tuckerOct 22, 20251.0Rude employees and old tech. When I first joined they had many friendly employees. As they left they are being replaced with rude girls that clearly don’t even want to be there. The manager is nice but she rarely is the one doing the transactions. 2 computers in the lobby are from the early 2000’s and need to be updated. It would be nice to see this place invest in itself. I won’t be around for it though. Too many other banks in the area that hopefully won’t be so short and rude on a regular basis
- SWSandi WilliamsOct 14, 20255.0First time at this location. I found the tellers very nice and helpful. It was empty, so we had a little chat about the area, etc. I wouldn't hesitate to use this location again!
- JRJennifer RoseSep 2, 20251.0I should’ve read the reviews before going to this location. Terrible customer service and support. Teller Number 767 obviously hates her job or life. Please find her a new position or some training. She was unapologetic, rude and cold. Needless to say, I withdrew all my money and will not do business with them any longer. Sad since I’ve been a member for many, many years. They just do not care about people anymore! It’s all about fees and transactions. Thank God there’s so many other good creditable credit unions here!
- CCCrissyJun 3, 20255.0The stars are for a teller who was caring, kind, professional, and loving. He was a black male with glasses. I think his name is Ryan. I wish all tellers at any branch were like you. Most of the tellers including the other ones at this location are just hateful and bitter. Thank you Ryan for rising above and being a great role model
Frequently Asked Questions About RBFCU - Round Rock
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular business hours for RBFCU - Round Rock?
RBFCU - Round Rock is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
When is the drive-through open at RBFCU - Round Rock?
The drive-through is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and is closed on Sundays.
Is RBFCU - Round Rock open on major holidays?
RBFCU - Round Rock is closed on major holidays such as November 11, 2025, November 27, 2025, and December 25, 2025.
How do I open an account with RBFCU?
You can complete your application online if you are 18 or older. Visit rbfcu.org/membership to learn more and join today.
What transactions at RBFCU require me to present a photo ID?
Photo ID is required for cash or check deposits, withdrawals, loan or credit card payments, cash advances, currency exchanges, check cashing, cashier’s check or money order requests, and account information inquiries.
Does RBFCU - Round Rock have wheelchair accessible facilities?
Yes, the branch has wheelchair accessible entrances and parking, making it accessible for all members.
What banking products are offered at RBFCU - Round Rock?
RBFCU offers checking accounts, savings accounts, money markets, IRAs, credit cards, various loans including auto, personal, student, and home loans, as well as business accounts and loans.
What nearby places can I visit along with RBFCU - Round Rock?
Near RBFCU - Round Rock, you can visit Panda Express for quick dining, JCPenney and Sephora for shopping, and the Greyhound Bus station for transportation needs.
How can visiting nearby Pawnda Express benefit me when visiting RBFCU - Round Rock?
After handling your banking needs at RBFCU, you can enjoy a convenient meal at Panda Express, located nearby for quick and tasty Chinese food options.
What transportation options are near RBFCU - Round Rock?
The Greyhound Bus station is nearby, providing customers with access to long-distance bus services, making it easier to travel to and from the area around RBFCU.