PlainsCapital Bank

4.5
16 reviews

About

BankPlainsCapital Bank
PlainsCapital is a Texas-based bank established in 1988 to provide customers with highly personalized service and competitive commercial & personal banking solutions. Equal Housing Lender. Member FDIC. Services: Full Service Lobby; Drive Thru; Cash Advance

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

PlainsCapital Bank
400 Sundance Pkwy., Round Rock, TX
78681, United States

Hours

Reviews

4.5
16 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • AA
    Andrea
    Apr 8, 2025
    5.0
    First class service!
  • CW
    Clark Wilson
    Apr 7, 2025
    5.0
    I’ve been doing business with Plains Capital Bank for many years and have always been treated fairly and professionally. They have been there for me through many ups and downs over the years and I still have the same bankers that I met when I moved my business to Plains. I trust them !
  • DC
    Douglas Carroll
    Feb 14, 2025
    5.0
    I haven't been there in like four months, and they still remembered me... it makes me feel good to know my bank cares
  • MS
    Mark Smith
    Oct 3, 2023
    5.0
    I am not an account holder with Plains Capital Bank but received a check from one of their customers and wanted to pause and say thank you for the way that Adam Chong, Clem Soto and Erin Johnson (Plains Capital Bank professionals) handled a challenging transaction. I deposited a check (in which Plains Capital was the paying bank) into my bank of first deposit at Bank of America at an ATM at a local BOA branch in Lakeway. I would not recommend any BOA customer to attempt this in the future because BOA through that transaction debited the wrong customer at Plains Capital. Plains attempted to resolve it for BOA and as a result the funds wound up as an entry of error in BOA's back office. BOA's customer service and adjustment departments did not take responsibility on their end for close to a month and as a result, my business is leaving BOA. Local banks with people that have access to transaction records that can handle an occasional issue is invaluable. In this case Plains Capital put hours into assisting someone who wasn't a client of theirs deal with a large, inefficient corporate bank. Thanks for you help!
  • RD
    Robin DeHaven
    Aug 28, 2013
    1.0
    No atm outside for after hours use

Frequently Asked Questions About PlainsCapital Bank

What are the regular lobby hours for PlainsCapital Bank in Round Rock, TX?

The lobby at PlainsCapital Bank is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on weekends.

When is the drive-thru service available at PlainsCapital Bank?

The drive-thru is available Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.