First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
The account manager who opened my checking account informed me that I would not be charged any fees for the checking account because he was going to make it a digital access account.
The account was never placed in "digital access" mode, and so a month after opening the account, my account was debited $12 -- the price that I am required to pay to simply keep my money in their bank, apparently. I even made sure my web login was working correctly. Not enough to keep this bank from simply helping themselves to my money, twelve measly dollars a month.
Ludicrous.
Fraudulent.
I closed my account with them immediately and took out the rest of my money.
Every single business in America seems to be like this.
That's all that American business does anymore: just scams people out of their money.
DM
David Martin
Sep 18, 2023
5.0
I have been banking with this bank for years and have only great service.
MT
Mindy Totten
Jan 13, 2023
5.0
Had an excellent experience at this branch. We were traveling, and Travis went above and beyond to help us. Excellent customer service and easy to find. Thank you!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank located at 2050 Round Rock Avenue?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services?
Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank open on public holidays?
The bank is closed on holidays including November 11, November 27, December 25, and January 1 as listed in their holiday schedule.
What banking products does First Citizens Bank offer?
They offer checking and savings accounts, personal lending, home equity loans, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
What commercial banking services does First Citizens Bank provide?
First Citizens Bank has commercial and business lenders offering expert lending, leasing, and other financial services nationwide.
Where is First Citizens Bank located?
It is located at 2050 Round Rock Avenue, Round Rock, TX 78681, United States.
How can I contact First Citizens Bank by phone or fax?
You can reach them at +1 512-514-9550 or send a fax to +1 984-867-3413.
Are there any nearby car wash services near First Citizens Bank?
Yes, Mister Car Wash and Soapbox Express Carwash are nearby and you can visit them to clean your vehicle before or after your bank visit.
Where can I find dental care services near First Citizens Bank?
Nearby dental services include Stephen B. Bookmyer DDS, Pediatric Dentistry of Round Rock, Oral and Maxillofacial Surgery, and Dr. Kelsey L. Bookmyer, DDS for your oral health needs.
Are there other banking options near First Citizens Bank?
Yes, R Bank is a nearby bank where you can explore additional financial services.