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ANBTX has been serving the businesses and families of North Texas since 1875. We offer a comprehensive range of products and services, along with the expertise and support of our financial professionals, to help our customers meet—and exceed—their financial goals.
The staff here become more and more rude. Not sure why the managements hire them and keep them. This place used to have good service with nice people. Now it is going down. Hope to see some change. Otherwise they will lose customers.
PM
phred murph
Aug 23, 2025
1.0
Update they stole $400 from me and refuse to even take my calls.
If you want to access your accounts after 10:00 p.m. good luck. Also just recently the entire bank website was down for a whole weekend 72 hours. No card transactions no electronic transactions no access to your bank accounts pretty much if you wanted any of your money during that 72-hour period tough luck you can't have it.
Customer service is terrible they always try to make it seem like you did something wrong. When you get upset with their practices and lack of actions you're considered the problem. Run from this bank at all cost. Karen the head boss over the entire bank has zero customer service skills does not know how to have a conversation without cutting you off and belittling you. When you try to explain the problem you're cut off mid sentence with an excuse of why it's your fault and not the banks. Again run from this bank Do not do business with them.
DC
Donna Clark
May 2, 2022
1.0
Do not bother going to this bank for Notary Service even as a long time account holder. Post Net offers better service. A notary public of the common law is a public officer constituted by law to serve the public in non-contentious matters usually concerned with general financial transactions, estates, deeds, powers-of-attorney, and foreign and international business. Their main function is to validate signatures. This banks notary is not allowed to validate signatures for documents.
DM
Dr. Moseley
Aug 4, 2021
5.0
Mr. Nathan Cobbs helped me a few weeks ago with my account and I was impressed by his professional. He was able to resolve my issue and he treated my family and I with the utmost respect. I was very unhappy with the service that I had previously received from Rockwall's other location ( on Goliad st. ). As a result of Mr. Cobbs professionalism, attention to detail and customer service I will keep my account with American National and visit this location for my business needs.
Frequently Asked Questions About American National Bank of Texas
What are the regular banking hours for American National Bank of Texas at Ridge Road?
The bank is open Monday through Thursday from 9:00 AM to 3:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
When is the drive-through service available at American National Bank of Texas?
The drive-through is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is American National Bank of Texas located?
It is located at 2865 Ridge Road, Rockwall, TX 75032, United States.
What types of banking services does American National Bank of Texas offer?
They offer personal checking and savings, safe deposit boxes, business banking and loans, commercial loans, online banking, and mortgage lending services.
How long has American National Bank of Texas been serving North Texas?
ANBTX has been serving businesses and families of North Texas since 1875.
Can I schedule an appointment online with American National Bank of Texas?
Yes, appointments can be scheduled through their reservation website at https://anbtx.castlecustomerconnect.com/.
What is the main phone number to contact American National Bank of Texas at Ridge Road?
You can reach the bank at +1 972-771-8361.
Are there any restaurants nearby where I can eat before or after visiting the bank?
Yes, nearby restaurants include The Black-Eyed Pea, Fuzzy's Taco Shop, Bearded Monkey Sports Bar & Grill Rockwall, Chili's Grill & Bar, MOD Pizza, and Jack in the Box, offering a variety of dining options.
What financial services nearby could complement my visit to American National Bank of Texas?
Nearby financial services include Makenna Wagoner - ANBTX & Ameriprise Financial Advisor and Denise Parks - State Farm insurance agency, which can provide additional financial advice and insurance services.
Are there nearby ATMs or convenience amenities near the bank?
Yes, there are nearby ATMs such as RockItCoin Bitcoin ATM, CVS ATM, and LibertyX Bitcoin ATM, along with gas stations like Exxon & Mobil Stations and Scotties, which also offer convenience stores and car wash services.