Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
12 reviews
5 stars
7
4 stars
1
3 stars0
2 stars0
1 star
4
- AAAuthenticOct 15, 20241.0I had an appointment to open a business account, but due to their socialist, communist and anti-American policies I was turned away. I never do business where they post30 -06.
- OOOrhan OzisJan 9, 20241.0I recently had the unfortunate experience of dealing with the bank manager, and I must say it was one of the worst encounters I've had as a customer. Despite reaching out for assistance, I was utterly disappointed by the lack of interest, support, and professionalism. The so-called Branch Leader seemed disinterested from the start, offering minimal assistance and showing no initiative to address my concerns. It's disheartening to encounter someone in a managerial position who lacks the basic customer service skills necessary for such a role. Not only did I leave the branch without a resolution to my problem, but I also felt as if my concerns were completely dismissed. The manager's unhelpful attitude and unwillingness to take responsibility for resolving issues have left me questioning the competence of the entire branch. I expected more from a bank that prides itself on customer service. I strongly advise potential customers to think twice before seeking assistance from this particular so-called Branch Leader II.
- PAParis AJul 7, 20235.0That is the best bank ever and Charles is the best.
- CMCollision MastersJul 1, 20211.0I am giving a 1 star because I can not give anything lower. This place is terrible, stay away!!!! The manager in Richardson will keep his back to you while he plays on the internet and the bank will totally mess up your account. They just shut down one of our accounts for no good reason claiming it was suspected that someone was compromising it. They did this minutes after telling us they were not going to it that way and just going to monitor it. You have no idea how many problems they caused me, not to mention expense. Upper management is terrible also, wise azz with chips on their shoulders. I moved money out a few years ago because of this guy and am about to do it again. I complained to a VP in Florida only to find he sent me an e/mail intended for the manager I complained about in error. The short version of this e/mail word for word was ( Hey, what's this guy talking about) , rather than give me a name and also went on as well to tell him how to cover up the complaint. I can go on and on, but do not have enough time. The only good thig this Richardson branch has going for it is a girl name Tarsha who is always trying to put their fires out and help you as much as she can. I thought that the new owners, Truist would clean out the bad employees and management, but so far have not. Do yourself a favor and stay away, avoid headaches!
- MJMo JalladMar 4, 20204.0Very helpful front always. Thank you
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist in Richardson, TX?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is the drive-through service available at the Truist branch on E Campbell Rd?
No, the drive-through service is closed every day at this Truist location.
What types of accounts can I open at Truist Richardson, and how do they differ?
Truist offers checking accounts for daily transactions like debit card use and bill payment, and savings accounts designed to help you save money for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by phone during business hours, or at a branch where you can receive a temporary debit card immediately. Note that CDs must be opened at a branch.
How do I activate my debit card from Truist?
You can activate your Truist debit card online for easy use with purchases and payments linked to your checking account.
What services does the Truist branch in Richardson provide?
This Truist location offers deposit transactions, credit cards, loans, mortgages, insurance, investment services, treasury services, trust services by appointment, and foreign currency exchange among others.
Is Truist Richardson a member of FDIC and an Equal Housing Lender?
Yes, Truist is a Member FDIC and an Equal Housing Lender, ensuring your deposits are insured and fair housing laws are followed.
Are there financial advisors near Truist Richardson I can consult with?
Yes, nearby financial advisors include Edward Jones - Financial Advisor: Jason W Habern, Edward Jones - Financial Advisor: Melissa Carlisle, and Edward Jones - Financial Advisor: Reggie Green, which can complement your banking services.
What local places can I visit near Truist Richardson for food or coffee?
L & J Deli and Sweets, a delicatessen, coffee shop, and supermarket, is located nearby and is a convenient spot for a meal or snack before or after your bank visit.
How can nearby IT and professional services benefit me as a Truist customer?
Nearby businesses like Fpt USA and Premier IT Solutions provide IT support and professional services, which could be useful for managing your business banking or financial technology needs alongside Truist services.