Prosperity Bank

2.2
18 reviews

About

BankATM
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Location

Prosperity Bank
1280 West Campbell Road, Richardson, TX
75080, United States

Hours

Reviews

2.2
18 reviews
5 stars
2
4 stars
2
3 stars
3
2 stars
1
1 star
10
  • EJ
    Emma Jean
    Sep 1, 2025
    1.0
    Never put your money here. EVER. Fraud alert goes off 24/7, but that’s not even close to the level of braindead, incompetent behavior from the staff here. This bank somehow shredded my fathers Debit card in person and and cancelled mine when it was in my wallet, and instead of opening a new account for my father, they gave him a debit card that is connected to my checking account that I’ve had since 2018 without informing either of us that we were spending each other’s money since they don’t understand what opening a new account means.
  • HR
    Harrison H (Randy)
    Apr 28, 2021
    5.0
    I visit the bank weekly and speak with the drive in tellers. The girls are friendly, accommodating and professional.
  • RK
    Rhett K
    Nov 12, 2020
    1.0
    Very bad customer service, not enough people for the size of the bank, the app is just the website and is hard to use. Pick another bank, this one is terrible
  • MH
    Maria Harris
    Aug 24, 2020
    4.0
    We have been banking, both with our business and personal lines, since it was Community Credit Union. We have been very pleased with the Customer service by the Tellers and Teller Manager (now VP of Bank) Jessica for years. The Personal Bankers at the East Richardson location are better (Arapaho & Bowser) but the Tellers at this location are by far more knowledgeable and friendly. Not loving the transition to Prosperity Bank. Seems Prosperity is more interested in adding fees and taking away customer connections and contacts. very disappointed. Considering moving accounts but not at all because of the customer service from the Tellers.
  • WC
    wendi costlow
    Jun 10, 2019
    4.0
    Really convenient to my house. Banked here since 1996.

Frequently Asked Questions About Prosperity Bank

What financial services does Prosperity Bank offer at the West Richardson location?

Prosperity Bank offers checking, savings, credit cards, loans, online banking, mobile services, trust management, business lending, and mortgage loans at the West Richardson location.

What are the standard business hours for Prosperity Bank West Richardson?

The bank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and is closed on Saturday and Sunday.