Prosperity Bank

Reviews

• SS

  Silvia Santos

  Aug 14, 2025
  1.0
  Siempre q vengo a este banco me ponen peros para hacerme cashier check a nombre de mi negocio cosa q en otras sucursales no pasa siempre es esta sucursal voy a tres sucursales más y ahí nunca hay problema 😠😠
• EI

  Emoniee Irabor

  May 10, 2025
  1.0
  The worst customer service you can ever get from a bank. A year ago my mother passed away and unfortunately she had account with Prosperty Bank. I came up there to with my driver’s license and my mom’s driver’s licenses with death certificates to inform them my mother had passed away. Now mind you my mother lived with me before she passed away and she use my address for her permanent residency. So her bank statement comes to me. So when I came in and present documents to them I was told I didn’t have proper documents to access my mom’s account, which understand, so I went and me a probate lawyer to help get documents I need to give to Prosperty bank. So fast forward to a year later I got documents from Dallas county. I walked there I presented documents. They to it and did the investigation make sure real , which was, but here kicker the representative who examined my documents tells oh you don’t need these documents your mother listed you, your sister and brothers as beneficiaries of this account. I said what I spend $6700 on lawyer fees and court fees and to time off from word for full year to get you documents you ask for to tell Me and siblings already had rights to her account. And you didn’t have common courtesy to inform us specially when I brought the dear certificate to you guys.
• KL

  Kathy Liptak

  Nov 9, 2020
  1.0
  Sorry bank! Been there over 12 years & recently realized they have been double charging me! I even pulled my over draft off and they still sent several items through and charged me $35 then another $35 several times! I dont even know how much moneybthey have stole the last decade! The manager also a piece of work! The girls up front are sweethearts..but thats the only nice thing about this place!
• BH

  Becca Herrera

  Jan 18, 2020
  2.0
  Every time I go I’m paranoid about them putting my check in someone else’s account ( has happened twice) customer service isn’t the best either. Never had this problem with prosperity until I moved to red oak.
• RD

  Robert DuBose

  Aug 5, 2017
  5.0
  Great service, friendly tellers, great account options.

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