Capital One Bank

3.0
43 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
2950 Highway 365, Port Arthur, TX
77642, United States

Hours

Reviews

3.0
43 reviews
5 stars
17
4 stars
3
3 stars
3
2 stars
1
1 star
19
  • MH
    Maria Hernandez
    Aug 13, 2025
    1.0
    Bad service . Waiting for nothing. Just waist time
  • SV
    salim velani
    Jun 21, 2025
    1.0
    Employee at the counter is very rude at customers. But manager is very polite.
  • JS
    John Smith
    Dec 31, 2021
    1.0
    Fraud bank deposited 500 cash now they won't give back my money
  • KJ
    Kym Johns
    Aug 14, 2018
    1.0
    I will be moving everything to another local bank because Capital One has gone overseas with their customer service. This is the last straw of many issues about how disconnected they are becoming with their local customers. Making everything you need done online and over the phone. The branch cannot even pull up your account at the local branch. I do not like giving all my information to someone in another country, and the gentleman I spoke with in a service center in Costa Rica was rude and impatient and did not like me asking questions about where he was located and when I asked for his name. No personal service at all anymore. Now I know why all the people I used to know left and went somewhere else. :/

Frequently Asked Questions About Capital One Bank

What are the general operating hours of Capital One Bank in Port Arthur, TX?

Capital One Bank is open from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 12:00 PM on Saturdays. The bank is closed on Sundays.

What are the drive-through hours at Capital One Bank?

The drive-through service is available from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 12:00 PM on Saturdays. It is closed on Sundays.