Bad service . Waiting for nothing. Just waist time
AD
A Doucet
Mar 8, 2022
1.0
UPDATED.!!!!!!!! I've been at this banking institution for 20 plus years. Back in November I opened up a dispute due to fact that 1 of the items purchased I never received it and the other was of very poor quality. I tried to fix the issue with vendors but they didn't want to help me my claim for reimbursement has been denied twice I sent capital one the information requested and spoke with several representatives. They have denied my refund again in the investigation department they need better representatives. I will Close my account with them and find someone I can trust. As I've NEVER had an issue with them before. But I think it's time to take my business elsewhere. Really upset with them!!!! Don't recommend their investigation team at all as they seem to help the people who are shady. And are just as guilty by helping them... I have requested that a supervisor from the investigation team contact me or give me information to contact them 3 times now they're telling me I didn't send them information they requested I sent them EVERYTHING I HAD!!! they still refuse to help me so at the end of the day one day they will need someone to help them and I pray they find the right help. SO INVESTIGATION TEAM YOU NEED TO REVISIT YOUR CUSTOMER SERVICE SKILLS... IN MY OPINION WHICH I AM INTITLED TO I GIVE YOU A BIG 0!!!!!!!!!! IF YOUR LOOKING FOR A BANK THAT WILL HELP YOU SHOULD SOME SHADY STUFF OCCUR WITH YOUR FUNDS GO SOMEWHERE ELSE THIS BANK IS OF NO HELP WHATSOEVER UNLESS YOUR A PROMINENT MEMBER I ASSUME
AS THE OWNER RESPONDED TO A DR. THAT GAVE HIM A GOOD REVIEW BUT NOT TO MINE NEEDING HELP WITH HIS INVESTIGATION REP!! BIG FAT 0 IN HELP RETRIEVING YOUR LOST FUNDS DUE TO SHADY PEOPLE STEALING FROM YOU!!!!!!! THEY DON'T EVEN DESERVE 1 STAR FOR THERE INVESTIGATION SERVICE.
JS
John Smith
Dec 31, 2021
1.0
Fraud bank deposited 500 cash now they won't give back my money
What are the general operating hours of Capital One Bank in Port Arthur, TX?
Capital One Bank is open from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 12:00 PM on Saturdays. The bank is closed on Sundays.
What are the drive-through hours at Capital One Bank?
The drive-through service is available from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 12:00 PM on Saturdays. It is closed on Sundays.
Where is Capital One Bank located in Port Arthur?
Capital One Bank is located at 2950 Highway 365, Port Arthur, TX 77642, USA.
What banking services does Capital One Bank offer at this location?
This Capital One Bank location offers services including Ambassador assistance, bank account opening, cash and coin transactions, branch drive-up, coin machine, night drop, ATM, and walk-up ATM services.
Is there an ATM available at the Capital One Bank in Port Arthur?
Yes, there are both ATM and walk-up ATM services available at this bank location.
Can I access online banking services through this Capital One Bank branch?
Yes, online banking is one of the services offered by Capital One Bank.
What nearby restaurants can I visit before or after my visit to Capital One Bank?
Nearby restaurants include Yuka Sushi for Asian cuisine, Luby's for comfort food, Jack in the Box for fast food, Wing Boss for chicken wings, Dickey's Barbecue Pit for barbecue, LA SUPREMA MEXICAN RESTAURANT for Mexican food, Crumbl - Mid County for desserts, and Louisiana Donuts & Pastries for bakery items.
Are there any nearby mobile phone stores near Capital One Bank in Port Arthur?
Yes, there are several nearby mobile phone stores including Cricket Wireless and T-Mobile, as well as Boost Mobile.
Is there a Starbucks near the Capital One Bank location for a quick coffee stop?
Yes, there is a Starbucks coffee shop located nearby, perfect for grabbing a coffee before or after your visit to the bank.
Where can I find financial advising or payday loan services near Capital One Bank?
Nearby financial service providers include ACE Cash Express for financial advising, Texas Car Title & Payday Loan Services, Inc. for payday loans, and TitleMax Title Loans which also offers notary public services.