Wells Fargo Bank

2.7
29 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
2912 Legacy Dr, Plano, TX
75023, United States

Hours

Reviews

2.7
29 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
0
1 star
16
  • MM
    Mutaz Muqbel
    Nov 12, 2025
    5.0
    Patricia was a pleasure to work with friendly, professional, and very helpful throughout my visit. Excellent service at Wells Fargo!
  • EG
    Elvin Guardado
    Jun 9, 2025
    1.0
    No te ayudan en nada aquí malo malo
  • KR
    Karthik Reddy
    Dec 5, 2024
    5.0
    Great.. i called for help and the person i forgot her my bad but she is able to help me with all the information i needed and she also called me bank after checking other banks great help from help desk
  • PK
    Persis Kaabi
    Jan 12, 2024
    5.0
    I had issues with my credit card I, I called them and it wasn’t helpful. I went to the bank and I got a great customer service from Zane Levings.thank you so much
  • HJ
    Hongyi Jin (Jeremy)
    Dec 5, 2023
    1.0
    Now i can see why the reviews are bad for this branch, today is the worst experience I have ever had with Wells Fargo before for customer service. Imagine I need to withdraw a big amount of money and I totally understand sometimes the branch won't have that much $100 for me which I was told that only $20 value of the cash they have for today to be withdraw by the lady. And then after 5 mins, another customer can have $3700 withdraw with all $100 value of cash. The lady didn't even know what is wrong between there after we caught that, we were supposed to know if we can have partial $100 value of the cash to make us more convenient. To my surprise, the lady kept emphasizing that's why she was offering if we wanted to take cashier's check. I really hope this lady could use her brain to think about it why we only want to withdraw money by cash rather than check, am i stupid and don't know what is the difference between cash and check. No apologize for next 10 mins, and just arguing and asking if you want to take some $100 value of cash right now. I was so disappointed on complaining and still hoping she can understand what was going wrong and what we need at that moment. If you don't want to do your job, just don't come to work instead of being brainless and keep saying excuses. Please have your right attitude against your work since you are doing something related to customer service, NOBODY wants to have a bad day starts on a Tuesday morning.

Frequently Asked Questions About Wells Fargo Bank

What types of banking products and services does Wells Fargo Bank offer at this location?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.

What are the operating hours of Wells Fargo Bank on weekdays?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.