Business Details
About
BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Details
- Drive-throughNot available
Location
Hours
Reviews
2.7
63 reviews
5 stars
24
4 stars
4
3 stars0
2 stars
1
1 star
34
- ASangie seguraOct 28, 20251.0Poor customer service and condescending. Made an appointment arrived right in time and currently still waiting 20 minutes later. Three tellers having customers wait. Now being called back 25 minutes later.
- JTJ TorrSep 29, 20251.0ABSOLUTELY THE WORST CUSTOMER SERVICE EVER. The banker was rude and refused to help us. The branch manager was yelling at us refusing to assist. The vice president of this bank needs to re-evaluate the decision of who is qualified to operate a branch and make sure they are willing to provide customer service to the public. There is no excuse for treating customers this way. Do not use this branch!! Go to another and hope for the best. Better yet, find a different bank, one that cares about is customers. This bank doesn't care ~
- TFTiffany FlemingJul 31, 20252.0Manager was being difficult when i only needed to exchange lager bills for smaller ones, said she'd charge me for it next time
- TVTran VietJul 1, 20251.0Bankers here are very lazy, unprofessional and disrespectful of customers business. I tried to open business accounts, 6 months passed with several revisit but what I keep hearing is "we will follow up with you". If you need more than 6 months to follow up a business account opening request then you should not work at a bank Brissia.
- VTVladimir TranJul 1, 20251.0I have been here several time, trying to open a business checking account. The bank took the information, did something, then said She needs to follow up with me because she couldn't do it at that time. 3 months passed, She didn't follow up. I visited the branch, then she revisit the file again, then promise to follow up again. 6 months passed, I heard nothing from her. If you ever visit the branch, avoid Brissia at all cost. She's very lazy, undisciplined, and totally ignoring her promise with customers.
Frequently Asked Questions About Wells Fargo Bank
What services does Wells Fargo Bank at 1500 Custer Rd, Plano offer?
Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage finances and plan ahead.
What are the operating hours of Wells Fargo Bank in Plano?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays and certain holidays like November 11 and November 27, 2025.
How can I schedule an appointment at Wells Fargo Bank in Plano?
You can book an appointment online via their scheduling link at https://appointments.wellsfargo.com/maa/appointment/?storeid=AC41175.
Does the Wells Fargo Bank in Plano have drive-through services?
No, this Wells Fargo branch does not have drive-through services.
What languages are supported at Wells Fargo Bank on Custer Rd?
The bank offers services in both English and Spanish.
What is the contact number for Wells Fargo Bank at 1500 Custer Rd, Plano?
You can call the main phone number at +1 972-588-6676 or the toll-free number at +1 800-869-3557.
Are there other banks near Wells Fargo Bank in Plano?
Yes, another nearby bank is Wells Fargo Bank itself, located close by for your banking convenience.
Where can I find nearby fast food options around Wells Fargo Bank in Plano?
Nearby fast food options include KFC and Popeyes® Louisiana Kitchen, ideal for a quick meal before or after your banking visit.
What nearby medical services are available around Wells Fargo Bank Plano?
Several dental care services are nearby including Dental Care of Plano, Emergency Dentist 24/7 Plano, and Marvel Dental Smile for any dental needs.
Can customers combine their visits to Wells Fargo Bank with other nearby services?
Yes, customers can easily access nearby services such as Auto Care at Firestone, mobile phones at Metro by T-Mobile, or grab coffee at Starbucks before or after their bank appointments.