Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
26 reviews
5 stars
8
4 stars
1
3 stars0
2 stars0
1 star
17
- MAMichael Santa AnaAug 27, 20251.0Quick to take your money, and quicker to tell you how much they can’t do for you and that you have to help yourself.
- MCMarley CarlyonAug 2, 20255.0Marjorie was a great help to me today!
- MAMichael AbregoFeb 28, 20251.0I have been looking for a new bank to entrust with my finances. However, when it comes to building a relationship with a new bank, I like to trial out the account first before I start just opening extra accounts. In addition, I like to share minimal information until I feel comfortable. I can say that, my first interaction with this branch was off to a rough start. In attempting to do a withdrawal, I had no idea their process was different. Which in theory, their process is definitely better...when it is executed properly. The execution resulted in an error where my withdrawal was done in error that involved another account. Once I discovered this, I attempted to contact the branch. The issue itself was fully rectified in the end but when speaking to the rep Vincent over the phone, it kind of felt like he was trying to put the blame on me. Regardless, I was glad it got taken care of. But after that, I was just trying to do a simple transaction in the store, I then get hounded by a bunch of questions I was not ready for and started making me feel unease. Then I was greeted with the comment, "Oh you're only here for the $400 promotion because you opened it online. So you'll be leaving after that." Yeah, that definitely shot my confidence in this branch and bank WAY down. Ultimately that was just one location. I will attempt with other locations and see if the demeanor is the same. This branch though, would not feel comfortable with.
- CICARPET DOCTOR Carpet Repair and InstallationMay 4, 20231.0Straight garbage some of the most racist and disrespectful customer service in the banking industry. They must have forgot they need the customers we don't need them.
- PPPwr PlatesOct 23, 20181.0Well now I definitely know they close at 5 which is what the lady continued to reiterate everytime I ask her a question when I arrived in the drive thru. "We close at 5 may I have a deposit slip we close at 5" is there another location that's close to here I'm not from here and I'm depositing money for someone else. "We close at 5!" And then she just walked away Just in case I had any more questions. THANK GOODNESS...I DONT BANK HERE.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at the Truist branch in Plano?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular branch hours for Truist in Plano?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving towards goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by visiting the branch during business hours, or by phone at 844-4TRUIST. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to start making digital and in-person payments using your checking account.
What services does Truist provide?
Truist offers services like deposit transactions, loans, credit cards, mortgage, insurance, investment, trust, cash management, foreign currency exchange, and more.
What products are available at Truist?
Products include Checking, Commercial banking, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
What nearby dining options are available close to Truist Plano branch?
Nearby dining options include McDonald's for quick fast food, Chipotle Mexican Grill for Tex-Mex cuisine, and Potbelly for sandwiches and soups.
Are there other banks or financial institutions near Truist in Plano?
Yes, nearby banks include Chase Bank, Chase Mortgage, Bank of Texas, and a LibertyX Bitcoin ATM for currency exchanges.
What shopping options are available near Truist in Plano?
Close by are Finish Line inside Macy's, SKECHERS Retail, Brookstone gift shop, Amy's Hallmark Shop, GameStop, Hobby Lobby, and Scrubs Style clothing store.