Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
25 reviews
5 stars
7
4 stars0
3 stars0
2 stars
1
1 star
17
- KJKim JohnsonApr 4, 20251.0Multiple stores in our field do business with this bank. We have done business with other banks and have never experienced such rude behavior from supposed professionals handling OUR money. They no longer give change to commercial accounts. The tellers are unprofessional and do not value business. Take your business elsewhere.
- SBShawn BroganOct 23, 20231.0This company is an absolute joke. I paid my monthly balance early. They still went and took an additional payment. Then the rude rep on the phone tells me I'll get a check in the mail in about 2wks. I said that's unacceptable it should be quicker process. I call my bank wells Fargo and they get my money back in 2 days. Truist 15 days letter and a bunch of now past due fee letters in the mail refund my money. I call them to try and straighten this out seeing what happened and discuss this new late fee and they say we don't waive fees. Also have a debt collector calling me. I've reached out to them multiple times trying to resolve this issue and pay what's do and truist doesn't seem to want to communicate or work the situation. Do not pay your bill early and def do not anticipate any type of good customer service.
- AWAllen WMay 17, 20221.0Their business hours is from 9 to 5 pm, but they closed before 5 pm, very unprofessional.
- LDluis dominguezSep 1, 20161.0Poor l dont happy with this bank at all
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Plano?
Truist in Plano is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does Truist in Plano offer drive-through banking services? If yes, what are the hours?
Yes, Truist offers drive-through banking Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of banking products does Truist provide at the Plano location?
Truist offers Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management products.
What services can I access at the Truist branch on N Central Expy in Plano?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment services, treasury services, trust services by appointment, international and retail wire, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account with Truist?
You can open an account online, by phone, or at a branch during business hours. Opening at a branch gives you a temporary debit card right away.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using your checking account.
Is Truist a member of any banking associations?
Yes, Truist is a Member FDIC and an Equal Housing Lender.
Which nearby dining options can I visit before or after banking at Truist Plano?
Nearby dining options include Posados Cafe for Mexican food, LongHorn Steakhouse for steak and grill, Chili's Grill & Bar offering barbecue and Mexican dishes, Red Lobster for seafood, Abuelo's Mexican Restaurant, Whataburger for fast food, Golden Corral Buffet and Grill, Chuy's Tex-Mex, Bavarian Grill for German cuisine, Shady Oak BBQ, Carrabba's Italian Grill, and It's Just Wings for chicken wings.
Are there other financial institutions near Truist Plano that I can consider?
Yes, nearby banks include Citibank and another Truist branch, and financial services like Wealth Harbor Financial Services are also close by.
What accommodations are available near the Truist Plano branch if I am visiting from out of town?
Nearby hotels include Plano Inn & Suites, Fairfield by Marriott Inn & Suites Dallas Plano North, and the Fairfield Inn & Suites by Marriott Dallas Plano North.