Truist

3.1
23 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
409 COIT RD, PLANO, TX
75075, United States

Hours

Reviews

3.1
23 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
0
1 star
10
  • JL
    Jose Albert Leon
    May 30, 2024
    1.0
    Worst customer service I’ve ever received at any branch. Steve Olalde is the worst.
  • DP
    Davenport Printing
    Jul 18, 2023
    5.0
    Very friendly staff - unlike too many of my experiences at other Truist banks, whom many of them had borderline rude attitudes in my experiences. But I'd recommend this branch!
  • KB
    Kiki Barrie
    Nov 19, 2021
    1.0
    Customer service is really trash an employee name andrea bang something don’t deserve to work at a bank her customer service is really trash and she profiles people tried to open a business account with the paper I got from the state when I registered my business my business is a sole proprietorship and she keep asking me for a LLC paper I kept telling her my business is not a LLC when I asked to speak to a manger she said the manager will not be back for 2 weeks which is ridiculous. She’s very rude and lack good customer service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.