Business Details
About
BankATMProsperity Bank
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC
Location
Hours
Reviews
2.9
40 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
1
1 star
20
- MCM CSep 7, 20255.024 hour deposits at the atm. Rocks
- PCP CApr 13, 20241.0Acquisitions killed what was originally a great financial institution. I was a loyal client for over 30 years and have watched as Community Credit Union slowly decayed into tragedy. First they merged into Viewpoint Bank, then taken over by LegacyTexas… and ultimately Prosperity Bank. The customer service had degraded with each acquisition, as well as their product offerings. They also currently hold onto deposits until after the ‘effective’ date, even if they have received the same direct deposit for years. This works in their favor if they can force your account into a negative balance, if you ever find yourself working paycheck-to-paycheck. Naturally, it’s easy to blame the customer… and they will. Simply put, find a better bank or better yet… any credit union. Yes, there are a few good representatives and agents that work here, but they alone will not make up for what this bank lacks competitively. Prosperity Bank has no soul and preys on customers at the wrong time. Just look for any bank or credit union that releases your direct deposit upon arrival, and you will already be in better hands.
- THTaryn HaralsonJan 27, 20241.0My mortgage loan process with Prosperity Bank was incredibly frustrating. The lender has been unresponsive despite attempts to communicate via phone and email. Consider going somewhere else for mortgage services.
- ASAmina SajanovaFeb 25, 20215.0Great service! I really recommend this place
- JMJorge MartinezJun 13, 20201.0Worst experience ever, we've been with them for almost 10 years before view point switched to legacy and then switched tonto prosperity and we've experienced the worst customer service. We spent 3hrs waiting in the lobby, we're gonna close out account and be done with them. They just withdraw $200 in fees that we didn't even knew about it when they switched their names we couldn't even see our bank account or activate our debit cards!! Not to mention that both went to the wrong address, because they forgot to switch address!!!
Frequently Asked Questions About Prosperity Bank
What services does Prosperity Bank offer to simplify everyday financial needs?
Prosperity Bank offers checking, savings, credit cards, loans, online banking, mobile services, trust management, business lending, and mortgage loans to simplify your financial needs.
Where is the Prosperity Bank located in Plano, TX?
Prosperity Bank is located at 7400 Preston Road, Plano, TX 75024.
What are the regular in-branch hours of operation for Prosperity Bank in Plano?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
What are the drive-through hours at the Prosperity Bank in Plano?
The drive-through is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is Prosperity Bank open on holidays?
Prosperity Bank is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it is open from 9:00 AM to 1:00 PM.
How can I access Prosperity Bank's mobile banking services?
You can download the Prosperity Bank mobile app from the Google Play Store for Android or the Apple App Store for iOS devices.
What types of experts does Prosperity Bank have to assist with wealth management and loans?
Prosperity Bank has experts in Trust Management, Business Lending, and Mortgage Loans to help manage wealth, build homes, and grow businesses.
Are there other financial services nearby Prosperity Bank at 7400 Preston Road, Plano?
Yes, nearby financial services include Coppermark Bank and mortgage brokers like InTrust Mortgage and Dee Ann Harper, Mortgage Architect.
What nearby medical and health services are around Prosperity Bank's location?
Nearby health services include LoneStar Bariatrics, Innate Spine & Orthopedics, Texas Pain Network - Plano, and Children’s Medical Center Legacy among others.
How can nearby establishments like Duggan Realty Advisors and InTrust Mortgage complement a visit to Prosperity Bank?
After visiting Prosperity Bank, customers interested in real estate or mortgage loans can consult with Duggan Realty Advisors or InTrust Mortgage for additional services.