Prosperity Bank

2.9
16 reviews

About

BankATMProsperity Bank
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Location

Prosperity Bank
1201 East 14th Street, Plano, TX
75074, United States

Hours

Reviews

2.9
16 reviews
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7
  • NM
    Nathan Mann
    Aug 2, 2025
    3.0
    The commercial lane is sooooooo slow , we spend an hour to an hour and and a half waiting to get change every weekend .. for people running a business time is crucial. I'd be thinking on how too fix this and not let it be a continuous problem..
  • MM
    MrTwo
    Apr 3, 2023
    1.0
    Don't use this bank if you want to send more than $500 dollars over PayPal or any phone apps. Also don't use if you'd like to withdraw more than $2000 as they didn't have enough cash in the bank (I know) to let me do my withdrawal.
  • RP
    Rose PDA
    Nov 16, 2021
    2.0
    I've been a customer for years and didn't realize how bad the service really is.
  • SM
    Scott Montgomery
    Jul 1, 2020
    1.0
    This place used to be a good bank/credit union, all the way through the merger with Legacy Bank. The acquisition by Prosperity Bank has turned it i to a soup sandwich. Horrible customer service, untenable waits in person or over the phone. Error after error, causing issues with direct deposits, automatic payments, etc. Employees from Legacy Texas will willingly attest to bad culture, switch to an antiquated software system with minimal training and their desire to find alternative employment. The mobile app and web site are so bad as to be almost unusable. Long waits in the lobby due to people here to close their accounts. I would expect their net deposits to be only slightly higher than before acquisition...having lost all of the LegacyTexas customers.
  • BR
    Betty Arguello -Realtor
    Apr 19, 2019
    5.0
    The lending department of Legacy Bank has been helping my clients in getting their loans. The staff has been helpful, professional, and courteous and I truly appreciate that. Thank you Legacy Texas Bank!

Frequently Asked Questions About Prosperity Bank

What services does Prosperity Bank offer to simplify everyday financial needs?

Prosperity Bank provides checking, savings, credit cards, loans, online banking, mobile services, as well as Trust Management, Business Lending, and Mortgage Loans to help manage wealth and grow your business or home.

Where is the Prosperity Bank on 14th Street located?

It is located at 1201 East 14th Street, Plano, TX 75074, United States.