Welcome to First Horizon Bank - located in Plano. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
THIS BANK DOESN'T DESERVE EVEN 1 STAR AND NOW I'M CALLING GOVERNMENT AGENCIES BECAUSE IT IS ILLEGAL WHAT THEY HAVE DONE TO ME! IT'S BEEN 7 DAYS SINCE THEY SAID MY MONEY WOULD BE REFUNDED AND NOTHING! THEY HAVE THE WORST CUSTOMER SERVICE AND THEY GIVE FALSE INFORMATION, BE AWARE, I WOULD NOT RECOMMEND ANYONE TO OPEN AN ACCOUNT WITH THIS BANK, IT'S BEEN A HORRIBLE EXPERIENCE!
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Today is day 6 since First Horizon took my money and never opened my savings account online. I urge everyone to research and read all the bad reviews this bank has everywhere, it's not good at all. I regret so much even considering to do business with this bank, I should've done my homework first before they took my money. They advertise that you can easily open an account in less than 10 minutes and that's a lie! They are promoting you can get up to $700 bonus when you open a new account, so I attempted to open it online, most likely another lie or they'll find an excuse not to pay you the bonus! DO NOT TRUST this bank! Their customer service, sales dept and corporate office have a bunch of unprofessional people! They took my $50 within seconds, and they're refusing to return my money.
HL
Hamara Locker l
Aug 1, 2025
1.0
Very pathetic Bank, staffs are rude and online system is horrible. they just want to get your money IN but not OUT. Zelle and online transfer extremely painful and horrible.
DS
David Semonian
Jun 10, 2025
1.0
What a horrible bank. Worst experience I ever had! They are stuck in 1985. Run for the hills, do not put your money here.
CG
Christian Gulde
Aug 13, 2024
5.0
Sheri Taylor and her team are nothing short of amazing! They were able to customize an ideal solution for us and expedite our closing. They were always prompt to respond and did an excellent job throughout the whole home buying process. They will be my first choice going forward!
CJ
Chance Jacobs
Oct 26, 2020
1.0
I work with Banks and Mortgage companies all the time, but IberiaBank is one of the worst to deal with. They don't have any of their customers information together and wait to the last minute for home closing details. Would not work with this bank
Frequently Asked Questions About First Horizon Bank - Plano, TX - N Dallas Parkway
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the regular banking hours for First Horizon Bank - Plano, TX - N Dallas Parkway?
The bank is open Monday to Friday, 9:00 AM to 4:00 PM, and closed on weekends.
What are the drive-through hours at First Horizon Bank - Plano?
Drive-through services are available Monday through Friday from 8:30 AM to 4:30 PM, and are closed on Saturdays and Sundays.
How can I open a personal checking account at First Horizon Bank?
To open a personal checking account, you need a $50 minimum deposit, a Social Security number, date of birth, and personal ID such as a driver's license or passport.
Can I apply for a personal checking account online at First Horizon Bank?
Yes, you can open a personal checking account online or visit one of their banking centers to apply in person.
What types of mortgage loans does First Horizon Bank offer?
They offer fixed-rate mortgages, adjustable-rate mortgages, FHA loans, VA loans, and jumbo loans, designed to suit various financial needs.
Does First Horizon Bank have a mobile banking app?
Yes, First Horizon offers a mobile banking app available on both iOS and Android platforms for convenient online banking.
Where is First Horizon Bank - Plano located?
It is located at 2500 North Dallas Parkway, Ste 100, Plano, TX 75093, United States.
What nearby places can I visit when banking at First Horizon Bank - Plano?
Nearby places include Guild Mortgage Company, Willow Bend Fitness Club, and Rolf Texas physical therapy center, which you might visit before or after your banking appointment.
Are there other mortgage lenders near First Horizon Bank in Plano?
Yes, nearby mortgage lenders include Guild Mortgage Company, Blake Robertson - Nortex Mortgage, and Fairway Independent Mortgage Corporation.
How can nearby fitness centers benefit First Horizon Bank customers in Plano?
Customers can visit nearby fitness centers like Willow Bend Fitness Club and Danielle Hamlin Fitness for health and wellness activities before or after conducting banking business locally.