Capital One Bank

2.4
136 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
1221 E Spring Creek Pkwy, Plano, TX
75074, United States

Hours

Reviews

2.4
136 reviews
5 stars
46
4 stars
2
3 stars
0
2 stars
3
1 star
85
  • JS
    John Storace
    Dec 11, 2025
    1.0
    Although I have a considerable amount of assets with capital one, they treat me like I have ten bucks there. Manager Billy won't even return a call.
  • JL
    Joey Lange
    Nov 14, 2025
    5.0
    Capital One is an amazing bank with great credit cards. I over drafted my credit card by almost $400! I’m surprised that can even happen! It’s definitely helped me stay out of the struggle. I’ll definitely be paying it back, but Capital One is amazing for it!
  • AH
    amer hamdan
    Oct 16, 2025
    1.0
    Only one in the area always only has one bank teller and there’s always a line of 10 people a whole bank with only one employee every time
  • AW
    A. Walker
    Oct 10, 2025
    1.0
    Ever since the switch to discover network I can't buy anything, even though my card is not locked and is activated. When I called, all they said was basically "huh your account isn't locked and is activated i don't know", it's such BS
  • MM
    Miles Marable
    Oct 3, 2025
    1.0
    Them switching to discover network is the last straw. I’m closing my account can’t even make payments now

Frequently Asked Questions About Capital One Bank

What are the regular operating hours for Capital One Bank on weekdays?

Capital One Bank is open from 9:00 AM to 5:00 PM Monday through Friday.

Is Capital One Bank open on weekends?

The bank operates from 9:00 AM to 1:00 PM on Saturdays and is closed on Sundays.