TDECU Pasadena Preston

2.5
78 reviews
TDECU Pasadena Preston Exterior

About

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Your TDECU Pasadena Preston Avenue Member Center located at 322 Preston Avenue in Pasadena, Texas offers lobby and drive-thru banking with deposit-taking ATMs, coin-counting, wire transfers, and more. Our local team is here to provide the guidance and support you need to make the most of your money. TDECU is a not-for-profit financial cooperative with over $4.9 billion in assets and serving over 399,000 Members. With over 30 Member Centers across Texas and access to more than 55,000 surcharge-free ATMs, we make it easy to manage your money wherever you are. Learn more at tdecu.org or call (800) 839-1154. Equal Housing Lender. Insured by NCUA.

Details

  • Drive-throughAvailable

Location

TDECU Pasadena Preston
322 Preston Avenue, Pasadena, TX
77503, United States

Hours

Reviews

2.5
78 reviews
5 stars
23
4 stars
4
3 stars
5
2 stars
5
1 star
41
  • PP
    pmarrero
    Sep 28, 2025
    5.0
    Es el Banco que me exigió mi empleador para cobrar mis cheques. Un banco pequeño pero funcional. Cobras tus cheques, tienes Zelle para realizar transferencias al instante. Al principio siempre hay un pequeño inconveniente con esto debido a que los nuevos clientes deben pasar por medidas de seguridad. Solicité un préstamo personal y en 5 días ya me lo estaban entregando, demoró más de lo normal pues tardé en subir evidencia solicitada. Muy amable la señorita Grecia. Siempre al tanto de que resuelvas todos los inconveniente. Gracias TDECU.
  • BR
    Bruno Reyes
    Sep 14, 2025
    1.0
    I have to jump through too many hoops to access my account online. It's not for my benefit when you threaten to lock my account if I don't provide a selfie and photo of my ID. Might close my account after paying off my loan.
  • AZ
    Alexis Zamorano
    Aug 30, 2025
    1.0
    I've been a member since it was SJFCU over 30 YEARS. I've been trying to get a debit card since it was stolen, for over a month, no response through their olb messaging center and to get to rep would take over an hour for a callback. I decided to close my account and still no response until 3 days later. In the time I waited 5 NSF fees hit my account, just checked my account ,closed and a generalized message saying they've been too busy and understaffed. Still no response to my original message when I asked for a card. I'm beyond disappointed. Moved my accounts to another CU and since I had to move my DD I accidently got NSF fees there. I didn't even have to ask but they offered to waive them all, TDECU was like crickets, no effort in memership retention. Glad I moved.
  • HB
    Henry Ballard
    Jul 14, 2025
    5.0
    Carey grant is a life saver I had a bad card and machine was down and she worked as hard as she could to try and get it back up even though it was after 5!!!! She was able to fix it!!!!!
  • JC
    Jeffery Cook
    Jun 25, 2025
    1.0
    Got the run around, one teller told me my account was closed due to fraud. Another said no because a payment was misses! So they froze my debit and credit card!! Ugh! What a hassle, falls under horrible communication and miss management with TDECU as a whole!

Frequently Asked Questions About TDECU Pasadena Preston

What are the operating hours of TDECU Pasadena Preston Avenue Member Center?

The center is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays and certain holidays.

What financial services does TDECU Pasadena Preston offer?

They provide mortgages, free checking and savings accounts, credit cards, loans, investment services, insurance, IRAs, money market accounts, and certificates of deposit.