First Financial Bank

3.7
32 reviews

About

BankBusiness Banking ServiceSavings and Loan AssociationATMFirst Financial Bankshares, Inc.
For more than 130 years, First Financial has been serving the financial needs of customers just like you. Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 78 locations throughout Texas, we offer convenient banking options with a local, personal touch. And because we’re one bank, you can visit any of our locations and receive the same friendly service.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Financial Bank
912 North 16th St., Orange, TX
77630, United States

Hours

Reviews

3.7
32 reviews
5 stars
19
4 stars
2
3 stars
2
2 stars
1
1 star
8
  • FJ
    Floria January
    Aug 1, 2025
    5.0
    Everyone always nice and polite.. They are the best♥️
  • SC
    Selena Juárez Corea
    Mar 2, 2024
    5.0
    Muy bonita la atención y muy amable
  • SH
    Scott Howard
    May 26, 2023
    5.0
    Kristi went above and beyond to work on getting our financing taken care of. She was extremely diligent in her communication with us. She made herself available to answer any questions and concerns that came up for us throughout the process. She also worked hard making sure that we were able to get the best interest rate possible and not just locking us in early. Super thankful for Kristi during this important decision making process.
  • CH
    Chris Hadnot
    Aug 25, 2021
    5.0
    Everything was perfect! 10 out of 10! Kristi was always available, very knowledgeable, and professional. She does a helluva job!
  • HF
    HiLeigh Favored
    Jan 24, 2020
    1.0
    Unfortunate their customer service call center is costing them business. I had a student loan accidentally set to go to my closed savings (completely my fault). However I called customer service where they assured me one the payment hit the closed savings they could then transfer it to my checking that’s still open with them no problem. Since this is how I was paying for book, school, supplies, and fees at school it was a huge deal this information be correct. They said they placed a note on the account and the lady who’d be working the account would see the note and the agent actually spoke to her directly so she’d know about it. I called everyday for the status of the transaction and every day I was told something different from what the original agent told me but still being ensured the lady would see the note and direct the deposit to the correct account. That was a week ago....nobody knew anything when I called the past 5 days. Today my school called....the money had been returned. If I’d just been told from the beginning this was not possible I would have just gone through the hassle and wait time of switching the account info at my school. Now I’m out the money, possibility of being dropped from classes, unable to buy the books needed and I have to switch bank accounts anyway(which I was going to do once the money was deposited anyway so not a huge deal just the fact I was told so many different things and ensured this wouldn’t be an issue. Closing the account and sticking with Bank of America! I have a few other reason but this review it long enough as it is.

Frequently Asked Questions About First Financial Bank

What are the regular banking hours for First Financial Bank in Orange, TX?

First Financial Bank in Orange, TX is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does First Financial Bank offer drive-through services and what are the hours?

Yes, the drive-through service is available Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.