Truist

1.8
15 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4900 E 42ND ST, ODESSA, TX
79762, United States

Hours

Reviews

1.8
15 reviews
5 stars
3
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0
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0
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1 star
12
  • EM
    Eddie Martinez
    Sep 30, 2025
    1.0
    Worst bank , especially for buisness accounts
  • RB
    Reynaldo Balcazar
    Jul 10, 2025
    1.0
    I have never dealt with such disrespectful people in my life. They do not conduct business right and let their attitude get the best of them. These people need to be investigated. The operations manager harasses people by calling them on blocked caller id, calls the cops and also hangs up the phone without any type of resolution or information. They have been holding a check I deposited for 25 days and when you try to get information or updates on it, they tell you to leave and call the cops without any type of trespassing notice. There is no way these people are fit for these job titles.
  • JM
    J M
    Jun 18, 2025
    1.0
    the worst bank with which I've dealt. made even worse by a poorly managed branch. the tellers, Ally and Abby are wonderful, but the extent of the help that they can provide is limited by what corporate allows, which is a joke . I am truly sick and tired of dealing with this second rate establishment. I WILL BE transferring my accounts to another bank. truist IS THE WORST. I've complained to corporate with no result obviously the problem comes from the top. it's a wonder they're still in business. and I do not expect to see that for too much longer. they are horrible in every possible way . one would think that the local branch manager would fix the problems that are in her control. but she doesn't seem interested. it is clear she is there merely to collect a paycheck sadly enough.she takes no pride in her position NOT Re Commended. enter at your own risk! sincerely,
  • JS
    John Stoker
    Jan 18, 2022
    1.0
    An opening time of 9 am means you’re phones and doors are open at 9 am. Not 9:15 or 9:30. A professional environment has a standard where people don’t act like members of the ghetto.
  • RH
    rebecca hernandez
    May 4, 2021
    1.0
    I normally come here and get Excellent customer serving n today those ladies they have working were rude. I wouldn’t recommend them coming back another day.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.