Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
15 reviews
5 stars
3
4 stars0
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1 star
12
- EMEddie MartinezSep 30, 20251.0Worst bank , especially for buisness accounts
- JMJ MJun 18, 20251.0the worst bank with which I've dealt. made even worse by a poorly managed branch. the tellers, Ally and Abby are wonderful, but the extent of the help that they can provide is limited by what corporate allows, which is a joke . I am truly sick and tired of dealing with this second rate establishment. I WILL BE transferring my accounts to another bank. truist IS THE WORST. I've complained to corporate with no result obviously the problem comes from the top. it's a wonder they're still in business. and I do not expect to see that for too much longer. they are horrible in every possible way . one would think that the local branch manager would fix the problems that are in her control. but she doesn't seem interested. it is clear she is there merely to collect a paycheck sadly enough.she takes no pride in her position NOT Re Commended. enter at your own risk! sincerely,
- KLK LewisMay 11, 20231.0Registered and funded an account online since there isn't a branch in my state. Truist closed the account two days later. Contacted customer service to find out why and was told I needed to visit a branch to provide identification. I again explained I'm no where near a branch and asked if there was an alternate method to verify ID. To send via email, document upload, etc. The representative stated no, the only way to verify identification is at a branch. When I asked about my funds in the account, she said she didn't see any money. I corrected her immediately and told her "SunTrust" debited the funds because it's on my bank statement. Trust purchased SunTrust and clearly hasn't updated the name but the money left my account. Navy Federal also confirmed Truist withdrew the funds. Trust continued to say they didn't receive any funds and they couldn't reopen the accounts. So I filed a fraud dispute with Navy Federal against Truist.
- SGSonii GonzalesAug 21, 20221.0Has declined in customer service, appearance, and function in last 2 years (since Truist). And 42nd Street users...beware... that ATM goes on card eating sprees. I just lost my 2nd in maybe 14 months. 😡
- IRIssette RodriguezNov 14, 20185.0Great place, always greeted, n great customer service, they go te extra mile to help,
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Odessa, TX?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Truist offer drive-through banking hours?
Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of banking products does Truist provide?
Truist offers checking accounts, commercial accounts, credit cards, loans, mortgage products, online and mobile banking, personal savings, small business banking, and wealth management services.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-487-8487. Online applications require waiting for mail delivery of debit cards or checks, whereas branch visits provide a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
Is Truist a member of any banking associations?
Yes, Truist is a Member FDIC and an Equal Housing Lender, ensuring safety and compliance with federal standards.
Where is Truist located in Odessa?
Truist is located at 4900 E 42nd Street, Odessa, TX 79762 in Ector County.
Can I use nearby ATMs or banking services close to Truist?
Yes, nearby you can find the BB&T ATM, LibertyX Bitcoin ATM, and Coinme for ATM and currency exchange services, providing convenient options for cash withdrawals and money exchange.
What dining options are available near Truist at 4900 E 42nd St?
Several dining options near Truist include Whataburger for burgers, Wingstop for chicken, Pita Pit for fast food, Cheddar’s Scratch Kitchen for American cuisine, and ZENSHI Handcrafted Sushi for sushi.
Are there any parks or relaxation spots close to Truist?
Yes, Buffalo Wallow is a nearby park with a lake, offering a place to relax or enjoy outdoor activities before or after visiting Truist.