Regional Finance

4.4
83 reviews

About

Loan AgencyRegional Finance
For over 30 years, our goal at Regional Finance has been to help our hard working customers achieve their goals and get though life’s tough spots. We understand that everyone needs a little help sometimes, even customers with less than perfect credit. Our friendly, qualified representatives take the time to understand your circumstances and will work hard to help you find a loan that is right for your needs. Regional Finance is in 19 states with over 340 conveniently located branches.

Location

Regional Finance
3800 East 42nd Street, Odessa, TX
79762, United States

Hours

Reviews

4.4
83 reviews
5 stars
70
4 stars
1
3 stars
0
2 stars
1
1 star
11
  • GG
    GADU:.14
    Dec 26, 2025
    5.0
    Mi agradecimiento en especial a Elma, por su excelente atención y servicio, así como, a las demás allí laborando, mis felicitaciones.
  • SI
    Sarah Irizarry
    Nov 25, 2025
    1.0
    I would give 0 stars if I could. I called to inquire about renewing my existing loan and spoke with Jamie Serrato. During our conversation, she failed to disclose essential information about the new loan terms. She did not inform me that the loan included collateral, yet she later listed two televisions and a tablet computer as collateral, items she completely made up, as we never discussed any of my property. The only question she asked about my assets was whether I owned my home. She also did not disclose the requirement for property insurance, which she later stated could not be canceled. This mandatory insurance was never mentioned during our initial conversation. Throughout the call, she omitted key information that should have been provided upfront. She only described the loan as a way to consolidate my debts, stating that I could include three credit cards and my previous loan with them. At no point did she disclose the collateral she invented or the mandatory property insurance. When I questioned these issues, after I received my loan documents and I saw that she listed televisions and a tablet computer, she told me that I “should already know” because I was a previous customer. Whether or not I have prior experience is irrelevant, it is her responsibility to clearly and accurately explain all loan terms so that I can make an informed decision. I feel that essential information was withheld, and the interaction was misleading and unprofessional.
  • LT
    Lillian Torres
    Oct 11, 2025
    5.0
    The ladies are always so helpful. They know how to treat a customer. They are the best!!!!
  • IF
    Irene fuentes
    Aug 22, 2025
    5.0
    They help me when a loan that I could afford and they were very friendly and helpful.
  • RL
    Rosie Luna
    Aug 10, 2025
    5.0
    My agent was awesome she had patience with me and walked me thru everything, I'm very satisfied with my loan and the service I received..ty

Frequently Asked Questions About Regional Finance

Where is Regional Finance located?

Regional Finance is located at 3800 East 42nd Street, Suite 619, Odessa, TX 79762, United States.

What are the regular business hours of Regional Finance?

Regional Finance is open Monday to Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays. Appointments are also available.