BankBusiness Banking ServiceSavings and Loan AssociationATMFirst Financial Bankshares, Inc.
For more than 130 years, First Financial has been serving the financial needs of customers just like you. Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 78 locations throughout Texas, we offer convenient banking options with a local, personal touch. And because we’re one bank, you can visit any of our locations and receive the same friendly service.
Best customer service , sweet staff, feels like your home really nice inside and super clean .
IR
Iczeek Rivera
Dec 5, 2025
1.0
No one's Perfect and Everyone has Struggles. I Clearly showed them, I made an Attempt to put my account in the Positive Status."On the Same Day 11/28/25,from the Picture I posted".When I was only in the Negative, because of the Overdraft Charge. And they wouldn't Refund it, because on their computer Said my Posting $50 didn't hit till December 1rst. But on my End from their FFB App, I in fact Put money on the same day,I went Negative. I've had previous problems with a similar Situation. Putting my account in the Positive on the same Day,from their Outside ATM's. And had to have previous Overdraft fees refunded, due to their Equipment being out of Service. The Main Female Manger is who i spoke with. Once I get her name I'll edit and post it on here. Pictures are in Detail.
TH
Taylor Hammon
Sep 25, 2023
1.0
I’ve banked with First Financial the last year and the last 2 months I’ve called to try to Refinance my car the Loan officer is always on lunch I’ve been told I’ll get a call back with 10 to 15 min and no one calls me. Last week I just did an online application they pulled my credit but I never got a call back to see if I was approved or not so I called today and the lady that is dealing with my loan isn’t answering go figure! I’m just going to close my account and take my business else where
Frequently Asked Questions About First Financial Bank
What are the regular operating hours for First Financial Bank?
First Financial Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does First Financial Bank have drive-through banking services?
Yes, the drive-through service is available Monday to Friday from 8:30 AM to 6:00 PM, and Saturdays from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.
Is First Financial Bank open on holidays?
First Financial Bank is closed on holidays including November 11, November 27, and December 25 in 2025.
Can I access First Financial Bank services online?
Yes, online services are available 24/7 every day of the week, including Sundays and holidays.
Do I need an appointment to visit First Financial Bank?
No, appointments are not required to visit First Financial Bank.
Where is First Financial Bank located?
First Financial Bank is located at 3555 Billy Hext Rd, Odessa, TX 79765, United States.
What nearby dining options can I visit before or after banking at First Financial Bank?
Nearby dining options include Chester's Chicken for chicken dishes, Marco's Pizza for Italian food, La Burreria for Mexican cuisine, T-Star Donuts and Baskin-Robbins for treats, and Subway for sandwiches. These provide convenient choices for meals around your banking visit.
Are there nearby fuel stations if I need to fill up gas during my visit?
Yes, Valero, Chevron, and Kent Kwik gas stations with convenience stores are close to First Financial Bank, making it easy to fuel up or grab essentials while you're in the area.
What other financial services or banks are near First Financial Bank?
Nearby financial services include First Financial Trust, First Financial Bank Texas, Western Union for money transfers, and Yoakum National Bank, providing various options for your financial needs.
How can I contact First Financial Bank for customer service?
You can contact First Financial Bank by phone at +1 432-367-8900 or email them at customerservice@ffin.com for assistance.