Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
42 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 star
26
- SMSandra McInnishNov 8, 20254.0The location in NRH TX is a 4-star or better, however the Truist fraud team is a joke. My acct was frozen when I sent money via Venmo to my son with the same last name. I had to go into the location to resolve the issue. The tellers at this location were very helpful but the fraud team still didn’t want to unfreeze my account even while I’m in person, with my verified ID and their teller having verified my identity.
- EMeleanor marnesSep 26, 20255.0I always love when I walk in and get to work with Carli! She’s very efficient and personable
- TFTeresa FuentesSep 17, 20251.0I have never had so much trouble trying to make a payment at a bank before I will never ever do business with them again. I understand they have to be careful nowadays, but to make a payment ……
- GCGabby CSep 16, 20251.0My husband deposited $1,000 in cash to their ATM on 9-11 and the ATM ate the money, spit out $60 of the $1K with a message saying that the remaining funds will stay in the ATM. He went up to the associate when the bank opened up and she said he should have the money in his account within an day and the ATM has “been doing that lately”. What? Why keep it up and running if it’s knowingly taking money without depositing it? Today is 9-16 and the money still has not shown up in his account. People have bills to pay and there should’ve been an offer to credit the account until their investigation was complete. Extremely unprofessional business practice. Avoid deposits through their machines because they are knowingly malfunctioning and they won’t pull them to get serviced.
- FLFrieda LarmouthSep 10, 20251.0Worst bank ever! I opened a bank account a long time ago with someone I was with, and I made it very clear that I was no longer with this person and honestly stopped using the joint account for a while. I opened my own personal account with this bank. I have almost close to $2000 in my personal bank account, and they decided to keep it and told me that they have "temporarily held" my personal account that shows no activity of fraud activity. I have never done fraud a day in my life and work very hard for my money. But because they said they saw a fraudulent check in a account I don't use that was not even deposit by me or me not know a THING until they told me at the bank I couldn't have my money in my personal account to pay my bills and I had no support and was behind on my mortgage and food for my kids. I do not understand why I can no longer bank with this bank anymore and have explained many times that I know nothing about anything that has gone on in an account that I never use. No where anywhere does it say my name on any fraudulent check and that know that for a fact. I need my money asap. There are a lot of red flags because when I went into the bank to deposit my $2000 the lady never told me it would be best not to because they are doing an investigation on the joint account your in. But she still decides to take my money put it in my personal and keep it. That is money I worked so hard for just for them to take it away from me
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in North Richland Hills, TX?
Truist in North Richland Hills is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Is there a drive-through service available at this Truist location?
No, the drive-through service at this Truist location is closed every day of the week.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch in person, or by phone. Note that Truist CDs can only be opened at a branch. Online applications require waiting for debit card and checks by mail, but branches provide a temporary debit card immediately.
How do I activate my debit card from Truist?
You need to activate your debit card online to use it for digital purchases and in-person payments linked to your checking account.
What types of financial products does Truist offer?
Truist offers checking accounts, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What services are available by appointment at this Truist branch?
Services available by appointment include trust services, leasing services, and cash management services.
Are there any nearby mortgage lenders to Truist that I can visit?
Yes, BB&T Mortgage is located nearby and can assist with mortgage lending needs. Wells Fargo Home Mortgage is also close by if you want to explore other options.
What recreational facilities are near Truist in North Richland Hills?
Obstacle Warriors and Shine Fitness Studio are nearby gyms and sports venues where you can enjoy indoor play and fitness activities before or after banking at Truist.
Are there any shopping locations near Truist where I can shop for furniture or costumes?
Yes, nearby retail options include Havertys Furniture, Mattress Firm, Wood-land Unfinished Furniture, and Spirit Halloween Superstore, a costume and clothing store.
How can I contact Truist North Richland Hills by phone or online?
You can reach Truist by phone at +1 817-918-3261. Online, visit their website at https://www.truist.com/branch/tx/north-richland-hills/76180/8501-west-airport-fwy-ste-100 or open an account directly at https://www.truist.com/open-account?cid=local-seo. Their mobile apps are available on Android and iOS.