We’re here for you—our members. That’s why since 1956, we’ve created financial solutions for today’s needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage—even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?
While this location is larger and newer than the SSFCU locations that I typically visit, it's been the least impressive with its "speed" and quality of service in the lobby.
MM
MsDeeBee
Oct 24, 2025
5.0
Love having the New Braunfels Creekside branch and most especially love Laura. She always greets me with a smile, handles all of my notary needs with utmost efficiency, and provides information on services that may be beneficial to me that I didn't know about. If I'm having a bad day going in, Laura makes sure my day is better upon leaving.
BB
Blair Bachman
Oct 9, 2025
5.0
Worked with Benjamin Calta at the New Braunfels Creekside branch this morning. Ben is very knowledgeable, extremely polite and professional. Made my experience a great one!
ZS
Zachariah Silva
Sep 6, 2025
5.0
Huge thanks to Kassandra, Cameron, and Zach at SSFCU! They were super helpful, professional, and made the whole process easy. Excellent customer service — highly recommend!
-Zach and Casey
Frequently Asked Questions About Security Service Federal Credit Union
What financial products does Security Service Federal Credit Union offer?
They offer checking and savings products, loan and credit products, home loans, business products, insurance, and investments.
What are the regular branch hours for Security Service Federal Credit Union?
The branch is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sunday.
When is the drive-through at Security Service Federal Credit Union available?
Drive-through services are available Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sunday.
What special protections come with Security Service Federal Credit Union's checking accounts?
Their checking accounts include 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that covers cracked screens, water damage, and theft.
Does Security Service Federal Credit Union offer mortgage loans with any incentives?
Yes, they provide mortgage loans with up to $5,000 off closing costs to help you become a homeowner.
What services are available at the Security Service Federal Credit Union branch?
Services include coin counting, safe deposit boxes, night drop, 2 ATMs that accept deposits, 3 drive-thru lanes, and signature guarantees up to $100,000.
How can I schedule a virtual appointment with Security Service Federal Credit Union?
You can schedule a virtual appointment through their online reservation system at https://www.ssfcu.org/virtual-appointments#JRNI.
Can you tell me about nearby places I can visit around Security Service Federal Credit Union?
Nearby you can find places such as Five Guys for a quick meal, Panera Bread for coffee or bakery items, and DICK'S Sporting Goods for retail shopping.
Are there any health and wellness services near Security Service Federal Credit Union?
Yes, nearby health and wellness options include Stretch Zone New Braunfels for physical therapy, Massage Heights New Braunfels for massage and skin care, and Aspen Dental for dental care.
What financial institutions are located near Security Service Federal Credit Union?
RBFCU, another credit union offering financial advising and ATMs, and Security Service Title Company, a real estate service, are nearby.