Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
20 reviews
5 stars
6
4 stars0
3 stars0
2 stars
5
1 star
9
- TDTrueth DudeNov 11, 20252.0Can't seem to reach this branch by phone. Weird that during regular office hours you can't contact this group.
- RRRayFeb 18, 20251.0Don't get a loan with them. I got an auto loan through them. When I went to payoff the loan, they pulled the payoff amount twice. Which caused an overpayment and they told me I'll get the overpayment back in 10 business days. It's been 14 business now, they say there's nothing they can do. Now I have to go through my main bank to try to get this resolved.
- MVMARIA VALERONov 21, 20225.0Ubicación ideal
- JHJasmine HintonOct 23, 20215.0Lauren Carroll Was very respectful and very helpful. She handled my problems in a timely manner and then helped me some more. I recommend this location I have gone to other locations but this has been the most helpful and I will continue to business with them. I recommend everyone coming to this location. Thank you BB&T for all your help!
- LKLanna KimbroughApr 6, 20152.0I can't check my credit card with Citi Bank any more online since BBT bought them out. I have tried to call the local BBT bank by phone but it doesn't answer. I have called Citi bank several time and spent hours on the phone trying to get this fixed, but can't get it fixed. I was told BBT did not buy out Citi Banks credit cards. This is very troublesome to me and hope someone can figure out what needs to be done!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist on weekdays?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM.
Is Truist open on weekends?
Truist is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
Does Truist offer drive-through service and what are its hours?
Yes, Truist has drive-through hours Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM.
How can I open a new account at Truist?
You can open a new account online, by phone, or in-person at a branch. Online opening requires waiting for your debit card and checks to arrive by mail. Visiting a branch allows you to get a temporary debit card immediately. Phone support is available Monday to Friday 8 AM - 8 PM and Saturday 8 AM - 5 PM.
How do I activate my Truist debit card?
Activate your debit card online to use it for digital purchases and in-person payments.
What types of accounts does Truist offer for checking and savings?
Truist offers checking accounts for daily transactions like debit card use, checks, and deposits, and savings accounts designed primarily for saving money towards goals or emergencies.
What services does Truist provide besides checking and savings accounts?
Truist offers a wide range of services including credit cards, loans, mortgages, business banking, wealth management, investment services, insurance services, and foreign currency exchange.
If I'm visiting Truist, what nearby places might I want to check out?
Nearby you can visit the BB&T ATM for quick cash access, get an oil change at Rapid Oil Change Midland, or relax at Versatile Body Sculpting Spa and Head Hunters Salon for beauty services.
Are there any transportation or utility services near Truist that can help during my visit?
Yes, Sharyland Utilities, a local electric utility provider, is nearby for public utility needs, and Flexnet Networks, LLC offers telecommunications services in the area.
Where can I find other financial or legal service providers near Truist?
Nearby are Wells Fargo Bank for additional banking services, Carter Financial and Arnold & Itkin LLP for personal injury law services, and Ana Baeza Insurance LLC for insurance needs.