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I sit and wait at the drive thru to finally get help. First lady comes and does nothing. Then a manager name Donny finally tells me I cant do a business cash deposit because it's going to take long and two people have to count it. Why is that my problem? You only have one drive thru for business and personal. So he tells me I have to go inside after being at the drive thru waiting the whole time. I come inside. You think he tries to help me right away. No. Oh your short staffed because you only have one teller. So then I get in line. Another man comes up to me and tells me now I need to move lines to business services. Does it matter? You only have one teller. No urgency to help me from the manager. Mind you people who got there after me have been helped. Just say your short staffed. And not make a excuse why you cant help me through the drive thru because I been with you over 15 years I know you can.
BT
Bricks TV
Oct 2, 2025
1.0
Would not let me talk to anyone to open a bank account.
AD
a d
Sep 12, 2025
1.0
Bank manager has no clue how to be a good manager
CC
chep chapin
Aug 28, 2025
1.0
Business line doesn't mean anything to this place. Never got helped after coming in and there was 3 tellers and 2 customers. They get helped while 5 more people came in while I was waiting and guess what. They got helped first. I left. I wish we would Deal with another bank but I'm stuck with these guys. It's always the same They see you and help others.
FJ
Frances Jones
Jul 3, 2025
1.0
I HAD THE WORSE EXPERIENCE. I WAITED IN THE DRIVE THRU FOR ABOUT 30MIN. I WAS TOLD I CANT GET A MONEY ORDER THOUGHT THE DRIVE THRU I HAD TO COME INSIDE. I ASKED WAS IT A LINE SHE SAID NO ONE IS IN LINE. SO I PARKED AND WALKED IN AND IT WAS 5 PEOPLE IN LINE AND SO I WAITITED PAITENLY UNTIL I WAS CALLED. THEN SHE SAID THE MONEYBORDER GOES UP TO 1000 I ASKED HOW MUCH NOW WITH ME BEING UPSET FIR WASTING MY TIME I WAS IRRITATED SHE CAN HEAR IT IN MY VOICE AND AS I WAS TALKING SHE SAID SHE CANT HELP ME WITH A MONEY ORDER BUT SHE ASSISTED ME ON THE APP WITH RAISING MY LIMIT TO WITHDRAW. NO ONE APOLOGIZE FOR MISS LEADING ME AND I WAS OVERALL BOTHERED BECAUSE I WAISTED TIME WHEN THE BANK CLOSE AT 5 AND THEY WILL BE CLOEED TOMORROW.