Prosperity Bank

Reviews

• S2

  SR 2000

  Jul 22, 2025
  5.0
  Friendly and helpful teller.
• TG

  Thandi Garrett

  May 31, 2025
  1.0
  My husband and I went to open a checking account and the customer service was horrible! Chandra Gonzalez was very rude and scrutinized every piece of document we gave her! I’m Black and my husband is white. The attitude was very apparent when we walked in her office! She was not friendly at all. I have an out of state license and it took her and the manager 30 minutes to scrutinize the legitimacy of my license! The manager was no different. When I left out I overheard Chandra discussing me with another co-worker! I do not suggest this bank to anyone! If you are Black they will treat you like dirt!
• GB

  Gloria Barrientos

  Oct 14, 2024
  1.0
  Charge way to much to cash a check that is written on this bank must have an account also most banks don’t charge when church is written on the bank
• EC

  Enrique Contreras

  Jan 1, 2023
  1.0
  This bank has the service, facilities, ATM's and the attitude of its managers similar to those of a bank in a small town, absurd, old, obsolete rules, and above all out of the needs of its few remaining customers, In my opinion, this bank is in its decline, I don't know how much it has left before it closes, or is sold, but I will not wait as a client to see its sure final collapse.
• TP

  Trupti Patel

  Dec 8, 2021
  1.0
  Wish there was a negative star or something. Very poor management. They closed lobby for several weeks as they are training new staff. They don’t even answer the phones. You come here to do simple transaction like that need management approval you wait for hours or day, no other banks does that way. This is my third time with this type of experience. Was recommended highly by someone. It was bad idea to open a account here, will be closing it.

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