Wells Fargo Bank

2.2
135 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
2020 W University Dr, McKinney, TX
75071, United States

Hours

Reviews

2.2
135 reviews
5 stars
30
4 stars
7
3 stars
7
2 stars
6
1 star
85
  • JF
    Joshua Fidel
    Nov 17, 2025
    1.0
    ATMs are offline way too often, and when they take them down for maintenance they take them both down, of course. No walk up ATM so most of the time you arrive here the ATMs will not be operational. Just, wow.....Just look at the other reviews, Its clear this location does not care at all. Not sure why anyone would bank with Wells....
  • PB
    Pamela Bickford
    Nov 4, 2025
    1.0
    Horrible customer service! I called the branch needing to speak with my local branch personnel. They repeatedly refused to listen and immediately transfer to the 1(800) customer service instead. Suggest finding another bank.
  • MR
    marcus reaves
    Oct 16, 2025
    1.0
    Probably 20 people in line and one person working. 12pm on a Thursday.
  • CR
    CHARLES RAY
    Aug 16, 2025
    1.0
    Worst banking experience ever. I have been sitting in the commercial lane for 45 minutes and the were only 2 cars ahead of me. I just needed a simple change order.
  • BM
    Brian Murphy
    Aug 7, 2025
    5.0
    Not the greatest branch for WFB: but, there is one superstar who understands great customer service - Benjamin Issac Lopez! Benjamin went out of his way to help me with a difficult and trying situation regarding the estate of my late wife. While WFB offsite estate team threw hurdles and delays at us, Benjamin was doggedly determined to help me get the outcome I needed. While it seemed a simple ask - the offsite national team was anything but simple. In short - look up Benjamin who is a rockstar whose desk is near the front of the bank and he will stick with you delivering superb service to get the outcome you need. Thank you Benjamin for your great customer service !

Frequently Asked Questions About Wells Fargo Bank

What banking products and services does Wells Fargo Bank offer at this location?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular banking hours for Wells Fargo Bank at 2020 W University Dr, McKinney, TX?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.