Wells Fargo Bank

2.7
89 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
3000 Matlock Rd, Mansfield, TX
76063, United States

Hours

Reviews

2.7
89 reviews
5 stars
31
4 stars
5
3 stars
4
2 stars
5
1 star
44
  • KN
    Katie Nelson
    Sep 16, 2025
    1.0
    I needed a teller to verify my identity for a credit card application. Literally just check my ID and fax it to the number Wells Fargo told me to show the teller. They had me wait for a manager saying they couldn’t do it themselves. I waited 20mins and then left. I went to another location today and they did it for me no problem, I was in and out in a few minutes just like Wells Fargo had told me it would go. This branch just has terrible service!
  • BB
    Brandon
    Sep 15, 2025
    1.0
    Worst experience in my life the manager is unprofessional
  • JH
    Jennifer Hoeppner
    Aug 22, 2025
    5.0
    I've been a wells fargo member for more than 10 years. Every service I've had need of, has always been available and easy to access. Customer service is heads above the rest! No automated nightmares to navigate. I've been notified on a Sunday, by an actual person, about possible fraud activity with my account. I feel that my money and my information is protected. The Wells in Mansfield is my go-to. The entire branch shows that they care about you, and genuinely want to help no matter the need. Ever since my parents passed, wells has moved mountains to help me navigate the estate, all the while showing compassion and empathy. Debbie is my hero! Practically holding my hand the entire time.
  • RJ
    Rosa J
    Aug 14, 2025
    5.0
    Never had an issue swinging by the drive thru teller, they are so friendly!!
  • MH
    maureen harrison
    Jul 7, 2025
    1.0
    Before I even stepped foot in Wells Fargo, I did my research. The reviews already warned me that if you're not an account holder, you'd better come prepared with two forms of ID—so I did. I waited patiently in line for nearly 20 minutes, only to be told they would charge me $10 just to cash a check written to me by one of their own customers. So let me get this straight—your customer trusts me enough to write me a check, but you don’t? And on top of that, you want me to pay YOU to access money that isn’t even yours? To make matters worse, as I left, I was approached by a woman outside the bank who was asking for help to feed her two children. I would’ve gladly helped her, but thanks to Wells Fargo’s greedy and outdated policies, I couldn’t even access my own funds to offer a hand. That $10 fee stopped more than a transaction—it blocked a blessing. And I already know what comes next—a comment from a Wells Fargo “representative” expressing how “sorry” they are, pretending they value feedback. Save it. Unless you’re changing the policy, it’s just corporate fluff. Say what you need to say, because your apology means nothing if nothing actually changes. Do better, Wells Fargo.

Frequently Asked Questions About Wells Fargo Bank

What are the regular business hours for Wells Fargo Bank at 3000 Matlock Rd?

The Wells Fargo Bank branch is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does this Wells Fargo Bank location have a drive-through service and what are its hours?

Yes, the branch offers drive-through banking from Monday to Friday between 9:00 AM and 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM.