BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
I needed a teller to verify my identity for a credit card application. Literally just check my ID and fax it to the number Wells Fargo told me to show the teller. They had me wait for a manager saying they couldn’t do it themselves. I waited 20mins and then left. I went to another location today and they did it for me no problem, I was in and out in a few minutes just like Wells Fargo had told me it would go. This branch just has terrible service!
BB
Brandon
Sep 15, 2025
1.0
Worst experience in my life the manager is unprofessional
JH
Jennifer Hoeppner
Aug 22, 2025
5.0
I've been a wells fargo member for more than 10 years. Every service I've had need of, has always been available and easy to access. Customer service is heads above the rest! No automated nightmares to navigate. I've been notified on a Sunday, by an actual person, about possible fraud activity with my account. I feel that my money and my information is protected. The Wells in Mansfield is my go-to. The entire branch shows that they care about you, and genuinely want to help no matter the need. Ever since my parents passed, wells has moved mountains to help me navigate the estate, all the while showing compassion and empathy. Debbie is my hero! Practically holding my hand the entire time.
RJ
Rosa J
Aug 14, 2025
5.0
Never had an issue swinging by the drive thru teller, they are so friendly!!
MH
maureen harrison
Jul 7, 2025
1.0
Before I even stepped foot in Wells Fargo, I did my research. The reviews already warned me that if you're not an account holder, you'd better come prepared with two forms of ID—so I did. I waited patiently in line for nearly 20 minutes, only to be told they would charge me $10 just to cash a check written to me by one of their own customers.
So let me get this straight—your customer trusts me enough to write me a check, but you don’t? And on top of that, you want me to pay YOU to access money that isn’t even yours?
To make matters worse, as I left, I was approached by a woman outside the bank who was asking for help to feed her two children. I would’ve gladly helped her, but thanks to Wells Fargo’s greedy and outdated policies, I couldn’t even access my own funds to offer a hand. That $10 fee stopped more than a transaction—it blocked a blessing.
And I already know what comes next—a comment from a Wells Fargo “representative” expressing how “sorry” they are, pretending they value feedback. Save it. Unless you’re changing the policy, it’s just corporate fluff. Say what you need to say, because your apology means nothing if nothing actually changes.
Do better, Wells Fargo.
What are the regular business hours for Wells Fargo Bank at 3000 Matlock Rd?
The Wells Fargo Bank branch is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does this Wells Fargo Bank location have a drive-through service and what are its hours?
Yes, the branch offers drive-through banking from Monday to Friday between 9:00 AM and 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM.
How can I book an appointment at Wells Fargo Bank on Matlock Rd?
You can schedule an appointment online via their appointment link: https://appointments.wellsfargo.com/maa/appointment/?storeid=AC09490.
What types of banking services are available at this Wells Fargo location?
This Wells Fargo branch offers personal and business checking accounts, credit cards, savings tools, and a full suite of banking solutions designed to help with everyday finances and future planning.
Is there multilingual support available at the Wells Fargo Matlock Rd branch?
Yes, the branch offers services in Spanish to assist Spanish-speaking customers.
What is the contact number to reach Wells Fargo Bank at 3000 Matlock Rd?
You can contact the branch directly at +1 817-539-0695 or toll-free at +1 800-869-3557.
Is the Wells Fargo Bank branch at 3000 Matlock Rd open on holidays?
The branch is closed on certain holidays, including November 11, 2025, and November 27, 2025.
What nearby places can I visit after my banking appointment at Wells Fargo Matlock Rd?
After your visit, you might enjoy nearby places like Hand & Stone Massage and Facial Spa for relaxation, or try some food at Qdoba Mexican Restaurant or Smoothie King for a healthy drink.
Are there dining options near Wells Fargo Bank on Matlock Rd for a quick meal?
Yes, nearby dining options include R Taco, Firehouse Subs, Mister O1 Extraordinary Pizza, Dunkin', and Yogurtland for desserts and coffee.
What banking-related facilities are located near Wells Fargo Bank at 3000 Matlock Rd?
Nearby banking-related facilities include another Wells Fargo Bank, Chase Bank, and a Chase ATM, which can offer additional financial services or ATM access.