Wells Fargo Bank

2.9
24 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
1500 Broadway St, Lubbock, TX
79401, United States

Hours

Reviews

2.9
24 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
1
1 star
11
  • EJ
    Eliseo Jimenez
    May 19, 2025
    1.0
    I went in to withdraw about $1,050 from a check I deposited a few weeks ago the total was around $3,500. I’ve been withdrawing from it little by little with no issues, always working with the same teller who’s been fantastic and super helpful every time. But this time, I ended up with someone new, and the experience was completely different. She made me wait around 40 minutes just to verify the check, even though I’ve already been using the funds for weeks without any problems. I get that people are just doing their jobs, and I understand the need to be cautious with checks but the way it was handled made me feel like I was being treated as if I did something wrong. It was frustrating, inconvenient, and honestly, a little embarrassing just sitting there waiting like that. This isn’t a reflection of the company as a whole especially not the wonderful teller I usually work with but I wanted to share how uncomfortable and frustrating that experience was. i will be closing my bank account soon.
  • AM
    Abel Mata
    Jun 13, 2022
    5.0
    Great bank great people
  • KM
    K.T. Manis
    Dec 6, 2019
    1.0
    This branch is normally a top notch branch but no one at this branch answers the phone.
  • FG
    Fred Gutierrez
    Jul 8, 2019
    5.0
    Been a customer of WellsFargo Bank for over 30 years, what more can I say, the best.
  • MM
    MrRJMGREEN
    Mar 29, 2015
    5.0
    I have a checking account with this bank. Every time I come in, I am greeted warmly, "Hello, Mr (my surname)." The employees have excellent customer service skills.

Frequently Asked Questions About Wells Fargo Bank

What services does Wells Fargo Bank offer at 1500 Broadway St, Lubbock, TX?

Wells Fargo Bank provides a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools, helping with everyday finances and future planning.

What are the operating hours for Wells Fargo Bank in Lubbock?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on holidays such as November 11 and November 27, 2025.