UMB Bank

2.6
22 reviews

About

BankATM
Stop by First Bank & Trust, a division of UMB Bank, n.a. today to learn more about our retail banking solutions that include checking accounts, savings accounts, auto loans and credit cards. Our team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we’re committed to helping our customers. We’re your trusted banking team and problem solvers.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

UMB Bank
6501 19th Street, Lubbock, TX
79407-1303, United States

Hours

Reviews

2.6
22 reviews
5 stars
6
4 stars
3
3 stars
1
2 stars
1
1 star
11
  • ES
    Erik Scherer
    Jul 11, 2025
    4.0
    Not much to complain about haven't had any major issues with this bank. Only complaint I have is that the lobby doesn't open till an hour after the drive-thru, and they won't do large transactions in the drive-thru. Kind of dumb.
  • AC
    Aaron Castro
    Aug 1, 2023
    1.0
    This place has gone downhill since the switch from AimBank. The policies are terrible, the fraud detection department is a joke, and customer service is awful and I'm moving my accounts away from this place.
  • JC
    Jose Cuevas
    May 23, 2023
    5.0
    Love love love this branch !
  • RR
    Robert Revier
    Jan 9, 2018
    1.0
    Gawshawful

Frequently Asked Questions About UMB Bank

What are the regular drive-through hours at UMB Bank in Lubbock?

The drive-through is open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 8:00 am to 12:00 pm. It is closed on Sundays.

When is the UMB Bank branch at 6501 19th Street open for in-person banking?

The branch is open Monday through Friday from 9:00 am to 4:00 pm and is closed on weekends.