UMB Bank

3.9
89 reviews

About

BankATM
Stop by First Bank & Trust, a division of UMB Bank, n.a. today to learn more about our retail banking solutions that include checking accounts, savings accounts, auto loans and credit cards. Our team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we’re committed to helping our customers. We’re your trusted banking team and problem solvers.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

UMB Bank
9816 Slide Road, Lubbock, TX
79424, United States

Hours

Reviews

2.9
45 reviews
5 stars
19
4 stars
1
3 stars
3
2 stars
1
1 star
21
  • BB
    Brittany Birdwell
    Sep 19, 2025
    1.0
    I have been banking here since i was 15, so 18 years and they have been going down hill for a while… But this new UMB bank is AWFUL!!!! I just called to make a transfer and they wanted me to leave a voicemail so they can call me back. Just a normal customer service thing that they can’t even do anymore. I have already opened a new account somewhere else and i am leaving this bank as soon as i get everything moved. Do not recommend to anybody! UMB is already making things worse with all the new changes that less benefit you as a banker and now they can’t even answer your phone call!
  • JH
    Jeff Hearn
    Nov 2, 2019
    5.0
    Love it!
  • MP
    Marcus Pauda
    Jun 5, 2019
    3.0
    Great people, terrible website and mobile app. I lost count of how many times the app has been down since I’ve been a customer. Very inconvenient sometimes.
  • SS
    Steven Shuping
    Mar 16, 2019
    1.0
    ATMs never work. Since the merge quality has dropped immensely.

Frequently Asked Questions About UMB Bank

What are the regular business hours for UMB Bank at 9816 Slide Road?

UMB Bank is open Monday to Friday from 9:00 AM to 4:00 PM and is closed on Saturdays and Sundays.

Does UMB Bank offer drive-through banking services, and what are the hours for this service?

Yes, UMB Bank offers drive-through services Monday to Friday from 8:00 AM to 6:00 PM and on Saturdays from 8:00 AM to 12:00 PM.