Prosperity Bank

4.3
88 reviews

About

BankATMProsperity Bank
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Location

Prosperity Bank
5120 82nd Street, Lubbock, TX
79424, United States

Hours

Reviews

4.3
88 reviews
5 stars
68
4 stars
3
3 stars
3
2 stars
0
1 star
14
  • KH
    Kings Highway
    Nov 17, 2025
    3.0
    One of Prosperity’s customers wrote a check to me that was returned as insufficient. I called the bank to see if the check was now good so I could cash it. It rang 12 times with no answer. I called again with 15 rings with no answer. I tried another location with 10 rings and no answer. Tried a third location with 15 rings and no answer. When I finally got through, They refused to tell me if there was sufficient funds for me to drive there to cash the check. I wasn’t asking for anything personal, simply if it would be good for me to drive there since I was already charged a $5 return fee. So I drive to one of the banks and they verbally told me the funds were in there but they couldn’t get me the funds because I didn’t have an account there. I drove to another location and they did give me the funds less $3.25 because I don’t have an account there. Found out I don’t want to bank there because they don’t seem to care about customer service and besides, they don’t have a clue
  • CM
    Charles Moster
    Nov 1, 2019
    1.0
    This bank does not even deserve one star. I unfortunately used them for my business and personal accounts. Horrific mistakes were made and I still can account for funds which were transferred without my consent. When I finally closed my Business account, Prosperity didn’t even realize that I had left. Completely incompetent and you should avoid this bank at all costs. It is my opinion that they could care less about small business regardless of their advertising.

Frequently Asked Questions About Prosperity Bank

What services does Prosperity Bank offer to simplify everyday financial needs?

Prosperity Bank provides checking, savings, credit cards, loans, online banking, mobile services, Trust Management, Business Lending, and Mortgage Loans to help manage wealth, build homes, and grow businesses.

What are the regular banking hours for Prosperity Bank on weekdays?

Prosperity Bank is open from 9:00 AM to 4:00 PM Monday through Friday.