Prosperity Bank

2.8
23 reviews

About

BankATM
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Location

Prosperity Bank
1401 Avenue Q, Lubbock, TX
79401, United States

Hours

Reviews

2.8
23 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
1
1 star
11
  • CB
    Charles Black
    Jul 1, 2025
    2.0
    Id advise you to bank elsewhere not all but some staff members can just be rude and inconsiderate to the situations of the clients I just off the phone and the bank teller was just rude for no reason they over charge on everything and the worst part is anytime I try and upload money onto my cash app to send whether it be family or friends I'm constantly receiving fraud alert text from the bank and then they shut down my card and then I have to reply with the yes letting them know that it's me this bank is just becoming more problems than anything have a blessed day y'all 🙏
  • VV
    Vanessuh Vee
    Mar 21, 2025
    1.0
    Came with my mom to cash coins. No greeting all tellers were waiting for us to approach them while they hid behind their screens and/or their phones. The lady who did assist us took 20+ mins for a medium size jar of coins. Like...really. that being said their coin machine is now behind the counter and must done by them. Customer service is lacking for a location that was not busy.
  • YH
    Yaquelin Hernandez
    Feb 7, 2025
    1.0
    worst bank i have ever been with. no one seems to know what to do or the answers to my questions. this is a greedy bank and their policies are ridiculous! they will not give you your money back and will give you a headache! don’t bank with them! i am glad i closed my account with them for good!

Frequently Asked Questions About Prosperity Bank

What services does Prosperity Bank offer at their Lubbock, TX location?

Prosperity Bank offers checking, savings, credit cards, loans, online and mobile banking, as well as expert services in Trust Management, Business Lending, and Mortgage Loans.

What are the regular operating hours for Prosperity Bank's main lobby at 1401 Avenue Q?

The bank's main lobby is open Monday through Friday from 9:00 AM to 4:00 PM and closed on weekends.