At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC
Id advise you to bank elsewhere not all but some staff members can just be rude and inconsiderate to the situations of the clients I just off the phone and the bank teller was just rude for no reason they over charge on everything and the worst part is anytime I try and upload money onto my cash app to send whether it be family or friends I'm constantly receiving fraud alert text from the bank and then they shut down my card and then I have to reply with the yes letting them know that it's me this bank is just becoming more problems than anything have a blessed day y'all 🙏
VV
Vanessuh Vee
Mar 21, 2025
1.0
Came with my mom to cash coins. No greeting all tellers were waiting for us to approach them while they hid behind their screens and/or their phones. The lady who did assist us took 20+ mins for a medium size jar of coins. Like...really. that being said their coin machine is now behind the counter and must done by them. Customer service is lacking for a location that was not busy.
YH
Yaquelin Hernandez
Feb 7, 2025
1.0
worst bank i have ever been with. no one seems to know what to do or the answers to my questions. this is a greedy bank and their policies are ridiculous! they will not give you your money back and will give you a headache! don’t bank with them! i am glad i closed my account with them for good!
What services does Prosperity Bank offer at their Lubbock, TX location?
Prosperity Bank offers checking, savings, credit cards, loans, online and mobile banking, as well as expert services in Trust Management, Business Lending, and Mortgage Loans.
What are the regular operating hours for Prosperity Bank's main lobby at 1401 Avenue Q?
The bank's main lobby is open Monday through Friday from 9:00 AM to 4:00 PM and closed on weekends.
What are the drive-through banking hours at Prosperity Bank on Avenue Q?
Drive-through service is available Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Is Prosperity Bank open on major holidays?
Prosperity Bank is closed on Veterans Day (November 11), Thanksgiving Day (November 27), and Christmas Day (December 25). On Christmas Eve (December 24), it operates from 9:00 AM to 1:00 PM.
Where is Prosperity Bank located in Lubbock, Texas?
Prosperity Bank is located at 1401 Avenue Q, Lubbock, TX 79401, United States.
How can customers access Prosperity Bank's mobile banking services?
Customers can download the Prosperity Mobile Banking app via the iOS App Store or the Google Play Store for convenient online and mobile banking.
Are there any nearby dining options to visit before or after banking at Prosperity Bank on Avenue Q?
Yes, nearby dining includes Italian Garden, Crustys Wood Fired Pizza, Mexican Garden, Dirk's (chicken and cocktail bar), Tech Cafe, and Flippers Tavern, offering a variety of meals and drinks.
What nearby places related to professional tattoos are close to Prosperity Bank?
Near Prosperity Bank, there are several tattoo studios such as Edoc Ink Tattoo Studio, Ricky Flores Tattoos, Inkfluence Tattoos, and Seven Venoms, useful for customers interested in beauty and body art.
What local government and legal offices are near Prosperity Bank's location?
Nearby are Lubbock City Elections, Lubbock Police Department, Lubbock, Texas - Your City Government, Law Offices of Tia A Wilson, and The Kiechler Law Firm PLLC for various governmental and legal services.
How might a customer benefit from nearby financial services located near Prosperity Bank at Avenue Q?
Customers can access additional financial advising through Prosperity Private Investments: Felicia Brightbill and financial services like Texas Car Title & Payday Loans in the vicinity.