PlainsCapital Bank

4.9
9 reviews

About

BankATM
PlainsCapital is a Texas-based bank established in 1988 to provide customers with highly personalized service and competitive commercial & personal banking solutions. Equal Housing Lender. Member FDIC. Services: Full Service Lobby; Safe Deposit Boxes; Currency Exchange

Details

  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable

Location

PlainsCapital Bank
4002 16th Street, Lubbock, TX
79416, United States

Hours

Reviews

4.9
9 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
0
  • KB
    Kimberly Buchanan
    Oct 24, 2025
    5.0
    Alan Medina at the Carillon Branch of Plains National Bank is a blessing. He provided excellent customer service for my mother who was a Carillon resident & has worked with our family goving great attention to detail, professionalism, & congeniality. Alan exemplifies service with soul!
  • SS
    Shannon Smith
    Apr 11, 2025
    5.0
    Our company does business with Kim and Alan and they provide ultimate customer service. They are not only friends but part of our family!
  • KP
    Kerri Pope
    Apr 11, 2025
    5.0
    Kim A. Is truly the best branch manager I’ve ever worked with. She’s incredibly friendly, always helpful, and consistently goes out of her way to make sure everything runs smoothly. Anytime I have a question or need assistance, she’s accessible and quick to respond. Her professionalism and personal touch make a huge difference- you don’t always get that level of care at a bank. I would absolutely recommend this branch to anyone. Thanks Kim!!!
  • JB
    Jessica Brown
    Apr 11, 2025
    5.0
    Kim and Alan at the Carillon Senior Living branch are great. They are always so helpful and friendly, and we're grateful to have them on our campus!
  • AP
    amy pope
    Apr 11, 2025
    5.0
    Kim has helped my family and I with all our banking needs for years. She is what keeps us a loyal PCB customer!

Frequently Asked Questions About PlainsCapital Bank

What are the operating hours for PlainsCapital Bank on weekdays?

PlainsCapital Bank is open Monday through Friday from 1:00 PM to 4:00 PM.

Is PlainsCapital Bank open on weekends?

No, PlainsCapital Bank is closed on Saturdays and Sundays.