PlainsCapital Bank

3.8
6 reviews

About

BankATM
PlainsCapital is a Texas-based bank established in 1988 to provide customers with highly personalized service and competitive commercial & personal banking solutions. Equal Housing Lender. Member FDIC. Services: Full Service Lobby; Drive Thru; Night Deposit; Cash Advance; Check Cashing; Deposit; Currency Exchange

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

PlainsCapital Bank
1502 Avenue J, Lubbock, TX
79401, United States

Hours

Reviews

3.8
6 reviews
5 stars
3
4 stars
1
3 stars
1
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0
1 star
1
  • TL
    Tyler Lacy
    Nov 3, 2017
    5.0
    Can't say I've ever had an experience like Derrick Harvey at this location, or at any PlainsCapital Bank location. I use this branch almost exclusively, and the staff is wonderful. They are attentive, helpful, and very courteous. I would gladly recommend this branch to a friend.
  • DH
    Derrick Harvey
    Jun 10, 2016
    1.0
    I didn't realize the tellers were aloud to be stoned and drunk while at work but everytime I go in this place I'm a little bit more surprised. Not only do the tellers not care about there job enough to be sober the manager obviously dosent care about is obligation as bank leader todo something about it. Also very hard to cash a hand written check. I didn't know those were cashable anymore or only if the teller feels like it. This place could be ran better with corner store employees. That's a fact. And it's really unfortunate that places like this are aloud to handle people's money. I wouldn't be surprised to see a teller on the news for robbing there own bank but that's what kind of people your dealing with at that bank. Just sad.

Frequently Asked Questions About PlainsCapital Bank

What are the regular lobby hours for PlainsCapital Bank in Lubbock?

PlainsCapital Bank lobby is open Monday to Friday from 8:30 AM to 4:00 PM, and is closed on weekends.

When is the drive-thru at PlainsCapital Bank open?

The drive-thru is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.