PlainsCapital Bank

4.2
18 reviews

About

BankATM
PlainsCapital is a Texas-based bank established in 1988 to provide customers with highly personalized service and competitive commercial & personal banking solutions. Equal Housing Lender. Member FDIC. Services: Full Service Lobby; Safe Deposit Boxes; Cash Advance; Check Cashing; Deposit; Currency Exchange

Details

  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable

Location

PlainsCapital Bank
5010 University Ave., Lubbock, TX
79413, United States

Hours

Reviews

4.2
18 reviews
5 stars
14
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • AB
    Arlet Betancourt
    Nov 17, 2025
    1.0
    Muy mal tardan mucho para atender
  • MS
    Musicorum Studio
    Oct 14, 2025
    5.0
    Great experience from the first day everyone in the building is so nice and the continued communication is incredible 😊👍 Thanks plains Capital Bank for being so amazing!
  • ES
    Edwin Smith
    Sep 16, 2025
    5.0
    Polite and efficient service
  • JG
    Joshua Garcia
    Aug 20, 2025
    5.0
    I have been banking with plains capital bank for about 3 years now and all I can say is that everytime I go in to deposit a check or anything else they are so helpful I never have to worry about a problem i really like talking to Devin Munoz he has been very helpful with any concerns or problems and has always been there to help our same for Abel both of them guys have been very good to me I will continue to bank with yall Sincerely, Joshua Garcia
  • SF
    Sara Florez
    Aug 1, 2025
    3.0
    The bank itself is great however the drive through tellers are super slow rude and do not communicate well at all. You might as well walk into the bank to make your deposit because it never fails i am in the drive through for at least 15-20 minutes after i have givin them what they need to make my deposit. They really need to be more punctual and work on their timing. This is the 50th and university location!

Frequently Asked Questions About PlainsCapital Bank

What are the main banking services offered by PlainsCapital Bank at 5010 University Ave.?

PlainsCapital Bank provides personal and commercial banking solutions including checking accounts, savings accounts, loans, treasury and cash management, investment and trust services.

What are the lobby hours for PlainsCapital Bank during weekdays?

The lobby is open Monday through Friday from 8:30 AM to 4:00 PM, and it is closed on Saturdays and Sundays.