Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.4
7 reviews
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- KWKelly WangDec 27, 20235.0I went to the Lewisville office of Truist Bank at 729 Hebron Pkwy today because I needed to get a payoff document notarized because I was having trouble getting a paper title at the DMV. However, the notary was on vacation. However, Sharon Taylor assisted me in locating another Truist bank has a notary , and she even called the loan department to inquire and clarify what was happening as well as the following steps. She was really courteous and professional! It was a really appreciative experience! I was truly grateful for what Sharon had done for us. Once again, thank you!
- KKKevin KoelschJul 3, 20235.0Great Truist branch. Felicia is fantastic! Always is so helpful to my wife and me
- PAPedro ArriagaMay 16, 20235.0I don't know what happen with the last reviewer, but this was certainly not our experience. The Truist Bank Branch located at 729 Hebron Pkwy, Lewisville, TX has some of the friendliest and most sincere employees in the business. They have a very friendly Bank Teller by the name of Sharon, who has impressively familiarized herself with various bank proposals that Truist has to offer. Sharon was very helpful with our bank search. My wife and I had relocated her brother from Maryland to Texas. We were trying to find a bank that recognizes the importance of a customer, versus an account number. A bank with flexibility to meet personal banking requirements. Everyone's banking needs are not the same, and my brother-in-law's situation was no different. We tried the local Credit Union and your typical Banks with no success. However, my wife and I found this particular Truist Branch, which provided us with a sense of comfort and security. I will not deny that Truist is a very large bank, but at this branch, we experienced a sense of "good-old fashion hometown banking,” the way it should be. However, the second time we visited this branch, and to our surprise, both Bank Manager "Felicia" along with her Banking Specialist "Zeeshan" stood at the entrance door welcoming us in (this actually happened). Felicia and Zeeshan were hard at work establishing our accounts, debit cards, checks, forms, etc., as well as taking the time to explain our options and benefits. No, we are not wealthy or have a lot of money, but with the way that Felicia and Zeeshan had treated us, you would have thought we were. Since then, we have visited this branch multiple times and they still provide that old fashion hometown service, which makes us feel confident and secured. I have to say, my wife and I are both lucky and thankful to have found this branch.
- CICARPET DOCTOR Carpet Repair and InstallationMay 6, 20231.0The customer service was soo bad all I could do was laugh. I was going to complain and report tellers but there's no point. This bank isn't going to last. FYI their zelle transactions take 24hrs to complete because they have to be approved by the bank before they send.
- MCMarioly ContrerasSep 4, 20225.0Excelente
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular drive-through hours at Truist in Lewisville?
The drive-through at Truist in Lewisville is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Can I open a new checking or savings account at Truist online?
Yes, you can open a new checking or savings account online, though Truist CDs must be opened at a branch.
What are Truist's branch hours at the Lewisville location?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using your checking account.
What products and services does Truist in Lewisville offer?
Truist offers checking accounts, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Are there any nearby ATMs for quick cash access around Truist?
Yes, there is a Truist ATM and a Wells Fargo ATM near the Truist Lewisville branch for convenient cash withdrawals.
What dining options are available near the Truist branch in Lewisville?
Nearby dining includes OpenRice Asian Bistro, Subway, Taco Bell, Long John Silvers, KFC, Masu Sushi & Sake, A&W Restaurants, Starbucks, Smallcakes Cupcakery and Creamery, and Hebron Donuts.
If I want to get a haircut after banking, where can I go nearby?
Several hair salons are close by including Supercuts, Great Clips, and Sky Nails, offering haircuts and beauty services near the Truist branch.
Does Truist in Lewisville offer appointment-based services?
Yes, some services like trust, leasing, and cash management services are available by appointment at the Lewisville branch.
Where can I find beauty and spa services near Truist in Lewisville?
Nearby beauty and spa options include Hot Stone Massage Studio, Nail Luxury, Luxury Nails, Sally Beauty, and Styles of India Brow Threading Salon.