BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Not enough tellers! Takes too long. I just needed change. Only 1 teller working. It took 30 minutes at least. I have used WF for 30 years. This is the only branch I have problems with. After reading other reviews, sounds like this branch needs improvement!
KB
Ken Brown
Oct 24, 2025
1.0
Sat at drive up window over 15 minutes. Finally, backed out and went inside to cash check took another 18 minutes. You have to work hard to that inefficient.
RW
Ron Walton
Jul 15, 2025
3.0
Yesterday I visited the Kerrville branch to deposit a check into my personal checking account - I deposit checks every month or two in various Wells Fargo locations, including Kerrville. I used my debit card during the transaction, as I’ve done in the past. However, this time the teller, who was very friendly by the way, asked to provide two forms of identification, including my driver’s license. The teller stated this has been policy for the past two years. This made zero sense to me. I have had family and friends deposit checks for me in the past just by asking the teller to deposit this into the account of Ron Walton, with no problems at all.
After further research using AI, I'm told that banks may require a debit card or deposit slip to make deposits to prevent fraud. If I used my debit card to make the transaction and the bank requested my driver's license, it likely reflects a "branch-level enforcement of a broader identify verification policy". In other words, this appears to be a policy of the Kerrville branch. Maybe this branch is a hot spot for fraud and money laundering, I don't know.
This may not have been a big deal, but I was late for an appointment, there was only one non-commercial lane open and sending the documents back and forth delayed the transaction further.
In short, if individuals wish to deposit funds into my account, I would appreciate it if they could do so without unnecessary barriers. I understand the importance of security, but I’d like to better understand how this policy balances fraud prevention with customer convenience.
JB
Julian Ball
Jun 16, 2025
1.0
Terrible location, long wait times, poor customer service, can't seem to keep there ATM stocked, never enough tellers or bankers, and since they other branch here closed this one has only gotten worse.
AN
Anson Nelson
May 28, 2025
1.0
Inept faculty, Guadalupe bank staff was way more interpersonal and direct, basically everything Guadalupe did to make banking easy, Wells Fargo does what it can to keep things complicated.
What banking services does Wells Fargo Bank offer at this location?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.
What are the regular hours of operation for Wells Fargo Bank on weekdays?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM.
Is the Wells Fargo Bank branch open on Saturdays?
Yes, the branch is open on Saturdays from 9:00 AM to 12:00 PM.
Is Wells Fargo Bank closed on Sundays and holidays?
Yes, the branch is closed on Sundays and certain holidays such as November 11 and November 27, 2025.
Does Wells Fargo Bank at this location have a drive-through service?
Yes, the bank offers a drive-through service during regular business hours.
How can I book an appointment at this Wells Fargo Bank branch?
You can schedule an appointment online at https://appointments.wellsfargo.com/maa/appointment/?storeid=WF05685.
What languages are supported by the Wells Fargo Bank staff at this location?
The bank provides services in English and Spanish.
What is the address and contact number of this Wells Fargo Bank branch?
The branch is located at 222 Sidney Baker St S, Kerrville, TX 78028. The main phone number is +1 830-792-1744.
Are there any medical or health facilities near Wells Fargo Bank?
Yes, nearby medical facilities include John Kobert (nephrologist and family practice), Kerrville Urgent Care, and San Antonio Kidney Disease Center Physicians Group. These can be convenient for customers visiting the bank to combine errands.
Can I find dining options near the Wells Fargo Bank branch?
Yes, there are several restaurants nearby such as Bonzai Japanese Steak and Sushi, Bonazi Hibachi & Sushi, and China Town Chinese Restaurant for a meal before or after your visit to the bank.
What recreational or fitness facilities are close to Wells Fargo Bank?
Attainable Fitness Lab and Metabolic and Nutritional Assessments are nearby gyms and fitness centers, ideal for customers who want to include a workout in their day around banking.