Business Details
About
Credit UnionATMRandolph-Brooks Federal Credit Union
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
48 reviews
5 stars
28
4 stars
3
3 stars
2
2 stars
1
1 star
14
- CDCarlie DoyleOct 30, 20251.0Horrible customer service. They are never fast and just rude. If I didn’t have to deposit my rent check here I’d never go to this bank. Being kind isn’t hard. Do better.
- DRDiana RockwellAug 14, 20255.0Best bank we have ever used or associated with. They monitor my debit card faithfully.
- IMIan “Kinetic” McLeodJan 9, 20224.0RBFCU offers exceptional online banking services and robust security measures. The branch's operating hours are convenient for in-person visits. Unfortunately, that is the extent of my positive feedback. I conduct additional business with another financial institution due to its personalized approach, which I find lacking at RBFCU.
- MTMatt TafoyaAug 9, 20181.0Won't be getting any of my biz anymore ever
- KKKenneth KinoshitaSep 16, 20175.0Went here to get a credit union that was close to me. I was presently surprised with the quality of service and people working at this credit union and the ease of membership. I felt like I came to the right place and the customer service I had from Emily was awesome she was charming and knowledgeable. I will definitely be coming back even though I can use there app for almost anything.
Frequently Asked Questions About RBFCU - Kerrville
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
What are the regular branch hours of RBFCU - Kerrville?
The RBFCU - Kerrville branch is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
What are the drive-through hours at RBFCU - Kerrville?
The drive-through is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
Which services and products does RBFCU - Kerrville offer?
RBFCU - Kerrville offers banking products such as checking and savings accounts, loans including auto, personal, student, home, and business loans, IRAs, credit cards, and services like retirement, wealth management, investments, and various insurance plans.
How can I open an account with RBFCU?
You can open an account online if you are 18 or older by completing the application at rbfcu.org/membership.
What identification do I need to perform transactions at RBFCU - Kerrville?
A photo ID is required for cash or check deposits, withdrawals, loan or credit card payments, cash advances, currency exchanges (note that foreign currency exchange is not provided), check cashing, requesting cash back, cashier’s checks or money orders, and receiving account information.
Is RBFCU - Kerrville wheelchair accessible?
Yes, RBFCU - Kerrville has wheelchair accessible entrances and parking available.
Are there any holiday closures for RBFCU - Kerrville?
Yes, the branch is closed on the following holidays: September 1, October 13, November 11, November 27, and December 25 in 2025.
What coffee options are nearby RBFCU - Kerrville for visitors looking to grab a drink?
Dutch Bros Coffee is nearby, perfect for picking up coffee or smoothies before or after your visit to RBFCU - Kerrville.
Where can visitors to RBFCU - Kerrville stay overnight?
There are several hotels nearby including Americas Best Value Inn, Motel 6 Kerrville- Tx, Lone Star Inn, and Motel 6, providing convenient accommodation options.
Are there dining options near RBFCU - Kerrville?
Yes, Save Inn Restaurant, Sonic Drive-In, Acapulco Mexican Restaurant, and Alcapulco are nearby dining venues where you can enjoy a meal before or after banking at RBFCU.