Bank OZK

3.8
14 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
600 Keller Pkwy., Keller, TX
76248, United States

Hours

Reviews

3.8
14 reviews
5 stars
9
4 stars
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1 star
4
  • DL
    Daniela Lancaster
    6 days ago
    1.0
    Words can’t describe my frustration and dislike for this bank. The bank erroneously charged me a late fee on my mortgage payment. I’ve had my mortgage with them for 13 years and never missed a payment nor ever was late. To dispute the late fee they required all correspondence in snail mail!!!!! They did provide a phone number I could call - which no one ever answered nor returned my VM. After 6 letters and proof of my timely payment - nothing was resolved and I was out $40 plus all the time it took and postage. I can’t help but wonder if that’s an unwritten policy to pull this stunt on approx 200,000 mortgages and they’re sitting pretty. Now I’m researching the reason for this bank not paying my home owners insurance policy for 2 months!!!!!!! This company is a joke and although I was pleased with them the first few years, the last five have been miserable. Can’t wait to pay off my house so I’m done with this bank.
  • JC
    Jessica Chen
    Dec 3, 2025
    1.0
    Don't bank with this bank ever!!!!!
  • AJ
    Ashley jones
    Nov 3, 2025
    5.0
    I've had my account for over 10 years I love this Bank
  • JS
    Justin Shafer
    Apr 11, 2019
    1.0
    Used the ATM, it sucked in the money as soon as I went to grab it. Been 30 days.. filed a dispute (like they asked) and I am surprised it's been 30 days since they have responded. I used Paypal Business. I figured it would just go back on my card...

Frequently Asked Questions About Bank OZK

What are the regular business hours of Bank OZK in Keller, TX?

Bank OZK in Keller, TX is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does Bank OZK offer drive-through banking services?

Yes, Bank OZK provides drive-through banking Monday through Friday from 9:00 AM to 5:00 PM, closed on weekends and select holidays.