Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
26 reviews
5 stars
11
4 stars
1
3 stars0
2 stars
3
1 star
11
- HMHamza MuhsinOct 22, 20251.0Came in to use the restroom. Really had to. Asked the staff if I could and they declined just cuz I wasn’t a “customer”
- MWMadaline WilliamsSep 6, 20251.0I cannot recommend Truist at all. I opened a 2nd checking account with them and the first mobile deposit I placed, Truist placed A 10-DAY HOLD on it, even though the check was drawn on the 2nd largest bank in the US and was way under the usual threshold amount to justify this. I complained, asked to speak to a manager, and they reduced it to a 3-day hold, which was fine. A week later, I placed a 2nd mobile deposit less than $ 400.00 and once again Truist placed a 10-DAY HOLD on it! Unreal. This check was drawn on the largest bank in the US and cleared the next day on their end. Once again I called to complain - this time the manager was rude, abrupt, and refused to reduce the hold to 3 days. As soon as possible I am closing my accounts and selecting a different bank.
- OAOssama AhmadMay 29, 20241.0The worst experience I’ve ever had at a bank. Went there to wire some money from a business account to escrow to finalize an acquisition and for some reason the lady kept asking for the “source of money” and said she wanted to “verify” the transfer made from my personal account to my business account even after showing the wire details from my personal account. And after calling a bunch of people (strange that being an employee she didn’t know who to contact for verification) and wasting half an hour she said that it’s closing time and we won’t be able to finalize the wire today and you’ll have to come tomorrow. After much argument she came to the conclusion that because my business account was a “new account” therefore she needed to “verify”. Make up your mind lady is it the source or the funds or my account being new. Absolutely ridiculous.
- NCNorma ChavezJul 5, 20215.0Always great service !!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the standard operating hours for Truist in Irving, TX?
Truist in Irving, TX is open Monday through Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
Does the Truist Irving location offer drive-through services?
No, the Truist Irving location does not offer drive-through services on any day of the week; it remains closed for drive-through.
How can I open a new account at Truist?
You can open a new account online, by visiting the branch during business hours to receive a temporary debit card immediately, or by phone by calling 844-4TRUIST during specified hours.
What types of accounts does Truist offer?
Truist offers checking and savings accounts. Checking accounts are for everyday transactions, while savings accounts are designed to help you save money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to enjoy digital purchases and in-person payments using your checking account funds.
What financial products and services are available at Truist Irving?
Products include Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management. Services include deposit transactions, various loans, insurance, investment, treasury, trust, and foreign currency exchange services.
Are there any mobile app options for managing my Truist account?
Yes, Truist offers a mobile app available on both Android and iOS platforms for convenient mobile banking.
Which nearby places can help me with mobile phone services near Truist Irving?
Nearby, you can visit Verizon stores, Aio Wireless, and Cell Phone Repair Irving for mobile phone sales, repair, and telecommunications services.
What dining options are available near Truist Irving for a meal or coffee?
You can enjoy local dining at places like On The Border Mexican Grill & Cantina, Firehouse Subs, Starbucks, Argentina Bakery, and Peak Restaurant and Bar located near the Truist branch.
If I need car rental services near Truist Irving, where can I go?
Dollar Rent a Car, Dollar Car Rental, and Thrifty Car Rental are nearby options for car rental services close to the Truist branch in Irving.